Director, Talent Development
3 days ago
Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. We have over 2,700+ stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia, and Spain. 90% of Planet Fitness stores are owned and operated by independent franchisees.
At Planet Fitness, our unique mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. And we're proud of the amazing Planet Fitness team that supports our clubs and team members. They are comprised of dynamic, dedicated, and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun) in everything they do.
Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events It means creating a positive impact in our local communities through our Judgement Free Generation philanthropic initiative. It means being part of a brand that you can be proud of
For the past 30 years, we've helped millions of people in their fitness journey and revolutionized the industry along the way. And we're just getting started
OverviewThe Director, Talent Development (L&D) serves as a strategic leader responsible for building and executing a comprehensive enterprise learning strategy that strengthens leadership capability, enhances performance, and fosters a culture of continuous growth. Reporting to the SVP, People & Culture, this role partners closely with the senior leaders and HR business partners to assess organizational needs, design scalable learning solutions, and drive measurable impact on engagement, readiness, and business performance.
The Director will also serve as a futurist and innovator – anticipating emerging trends in workplace learning, AI-driven personalization, and digital capability-building to position Planet Fitness as a leader in next-generation corporate learning.
The ideal candidate brings both strategic vision and hands-on expertise in leadership development, instructional design, and organizational learning infrastructure – balancing innovation with operational excellence.
This role will be expected to follow our hybrid work schedule and will based out of our Hampton, NH office.
ResponsibilitiesLearning Strategy & Design
- Develop and implement a cohesive enterprise learning and leadership strategy aligned with Strategic Imperative and People & Culture priorities.
- Assess current and future skill gaps to shape capability-building initiatives that support company growth and transformation.
- Establish and continuously refine a competency-based framework that informs all learning programs – from onboarding through executive leadership.
- Continuously scan the external environment for innovation in learning technology, neuroscience, and human performance to evolve the company's L&D strategy.
- Design a multi-year roadmap for the future of learning – integrating AI, data analytics, and experiential learning to drive personalized, adaptive, and on-demand experiences.
Leadership & Talent Development
- Design and facilitate development programs that strengthen leadership effectiveness across all levels (emerging leaders, mid-level, and senior executives).
- Partner with HR Business Partners to ensure L&D programs align with succession planning, performance, and career development frameworks.
- Build high-impact experiences such as workshops, learning labs, executive coaching, and cohort-based learning journeys.
Learning Infrastructure & Operations
- Partner in optimization of the Learning Management System (LMS) and/or Learning Experience Platform (LXP), ensuring a seamless, data-driven learner experience.
- Establish and monitor L&D metrics to measure participation, engagement, learning transfer, and business impact.
- Evaluate and implement emerging learning technologies – AI tutors, skill ontologies, and internal talent marketplaces to support real-time skill development.
- Leverage analytics and predictive insights to anticipate evolving workforce capability needs and measure learning's impact on future readiness.
Enterprise Learning Programs
- Oversee design and delivery of onboarding, functional capability programs, compliance training, and culture-based training.
- Partner cross-functionally to create scalable learning solutions that reflect company values and enable future readiness.
- Introduce innovation in delivery (microlearning, blended learning, e-learning, experiential learning) to drive engagement and retention.
Culture of Continuous Learning
- Champion a learning ecosystem that encourages curiosity, experimentation, and continuous reinvention – integrating learning seamlessly in the flow of work.
- Empower leaders and employees to own their learning through coaching, feedback, and accessible tools.
- Inspire innovation through storytelling, through leadership, and partnerships with external learning networks, universities, and digital platforms.
- Act as an internal consultant and facilitator, building leadership capability across the organization.
- Bachelor's degree in Human Resources, Education, Organizational Development, or related field
- 10+ years of progressive experience in Talent Development, Organizational Development, or Talent Management, including leadership experience in a corporate environment
- Proven track record designing and executing enterprise-wide learning and leadership development programs
- Deep expertise in adult learning principles, instructional design, and digital learning platforms (LMS/LXP)
- Proven ability to integrate emerging technologies into learning strategy
- Strong business acumen with ability to link learning initiatives to business performance and organizational outcomes
- Exceptional facilitation, communication, and relationship-building skills
- Demonstrated strategic thinking, creative problem-solving, and organizational leadership skills
- Future-focused and innovation-oriented mindset with a demonstrated ability to anticipate trends and translate them into practical enterprise solutions
- Extremely detail-oriented, efficient, and organized with an exceptional ability to establish priorities and objectives
- Exceptional presentation and communication skills along with the ability to communicate effectively across all levels of the organization, including executives
- Able to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally
- Creative, progressive, thought leadership with the ability to influence at all levels of the organization
- Excellent leadership skills including the ability to build teams, motivate, guide, and mentor
- Possess a results-driven entrepreneurial mindset, demonstrating initiative and creativity
- Demonstrated strategic thinking, creative problem-solving, and organizational leadership skills
- Exhibits comfort, ease, and flexibility working in an extremely fast-paced ever-changing, deadline-driven environment
- Cooperative team player with an upbeat, positive, "can-do" attitude
Planet Fitness cares about you and your well-being. We offer a comprehensive benefits package to eligible employees which includes the core medical, dental, vision, life and disability as well as supplemental accident, hospital and critical illness coverage options. In addition, we are proud to offer eligible employees a generous time off program (including volunteer time), childcare reimbursement, paid parental leave, pet care reimbursement, tuition reimbursement, free Black Card membership, learning and development programs and a whole host of engagement activities. We offer a 401(k) Plan with safe harbor employer matching and an employee stock purchase plan.This role is also eligible to participate in an annual corporate bonus incentive program based on company financial and personal performance.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
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