Membership Sales Representative
7 days ago
Job Overview
We are seeking an energetic and personable Membership Sales Representative / Front Desk Associate to join our dynamic team In this pivotal role, you will be the first point of contact for visitors and members, creating a welcoming environment while driving membership growth through engaging conversations and product demonstrations. Your enthusiasm and excellent communication skills will help foster a positive experience for all guests, ensuring they feel valued and motivated to participate in our programs. This position offers a fantastic opportunity to develop sales expertise, enhance customer service skills, and contribute to a vibrant community atmosphere.
Duties
- Greet members and visitors warmly, providing exceptional customer service with a friendly and professional demeanor
- Promote membership options and services through engaging product demos and upselling techniques
- Manage front desk operations including answering phones with proper etiquette, scheduling appointments, and handling inquiries efficiently
- Process memberships, renewals, and payments accurately using POS (Point of Sale) systems while maintaining cash handling procedures
- Assist with merchandising efforts by stocking supplies, organizing promotional materials, and maintaining a clean, inviting environment
- Conduct basic retail math to ensure accurate transactions and inventory management
- Support the team by supervising front desk activities during peak hours and assisting with administrative tasks as needed
Experience
- Previous retail sales or customer service experience is highly preferred, especially in a grocery store or similar retail environment
- Supervising experience is a plus, demonstrating leadership in managing team or front desk operations
- Familiarity with POS systems, cash handling, and retail math ensures smooth transaction processing
- Bilingual abilities are advantageous for serving diverse community members effectively
- Strong communication skills coupled with excellent phone etiquette are essential for engaging with members and resolving inquiries confidently
- Experience conducting product demos or upselling can significantly enhance membership engagement efforts
- Knowledge of merchandising, stocking practices, and basic grocery store operations is beneficial for supporting overall facility needs
Join us to be part of an energetic team dedicated to creating memorable experiences while helping our community thrive
Pay: $14.00 per hour
Expected hours: 10.0 – 20.0 per week
Work Location: In person
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