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Pool Server
2 weeks ago
The Standard Spa, Miami Beach
At The Standard Spa, Miami Beach, the pool is more than just a place to swim, it's the heart of our social scene. From sunrise lounging to sunset cocktails, our guests come for the vibe and stay for the service. We're looking for a Pool Server who embodies our easygoing yet refined spirit, someone who delivers attentive, genuine service while keeping the pool area running smoothly.
The Role:The Pool Server is responsible for providing exceptional food and beverage service to guests in the pool and surrounding areas. This role ensures a seamless and elevated experience by anticipating guest needs, maintaining cleanliness and organization, and delivering consistent, high-quality service that reflects The Standard's standards of hospitality.
What You'll Be Doing:- Provide warm, professional, and engaging service to all guests on the pool deck.
- Take food and beverage orders accurately and enter them promptly into the POS (Micros).
- Deliver food and drinks efficiently, ensuring correct presentation and guest satisfaction.
- Maintain the cleanliness and organization of assigned stations and pool areas.
- Ensure wait stations are properly set and stocked according to SOPs.
- Complete all required side work before, during, and after each shift.
- Review daily menus, specials, and 86 lists to remain fully informed.
- Confidently describe menu items, ingredients, and wine selections per training standards.
- Properly open and serve all wine, water, and bottled beverages.
- Handle all forms of payment accurately and follow cash-handling procedures.
- Communicate effectively with bartenders, runners, and kitchen staff to ensure timely service.
- Follow all service standards, safety guidelines, and The Standard Spa expectations.
- Assist teammates as needed—teamwork keeps the deck flowing.
- 3+ years experience in food and beverage service, preferably in a pool, resort, or high-volume outdoor environment.
- Knowledge of basic food and beverage service procedures and point-of-sale systems (Micros experience a plus).
- Excellent communication and interpersonal skills.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Positive attitude, professional appearance, and genuine enthusiasm for guest service.
- Must be 21 years of age or older to serve alcoholic beverages.
- Ability to stand and walk for up to 8 hours per shift.
- Frequent bending, kneeling, and stretching as part of daily duties.
- Must be able to push, pull, move, carry, and lift up to 40 lbs.
- Ability to grasp, turn, and handle trays, glassware, and service items safely.
- Comfortable working outdoors in varying temperatures and weather conditions.
