Treatment Team Assist

2 days ago

Washington, Pennsylvania, United States Southwestern Pennsylvania Human Services Full time

Job Details

Job Location

Washington , PA

Position Type

Part Time

Description

Comprehensive Benefits Package
• Tuition Discounts
• Career Advancement

The CARE Center, Inc.

Part-Time

Washington, PA Location

Overall Function:

Performs a series of specialized tasks or procedures directly related to the coordination of daily services for clients in the program.

Essential Function:

  • Processes and proofreads all assigned correspondence, reports, charts, proposals, etc., in an accurate and timely fashion, primarily responsible for the accuracy of spelling, format, grammar, mathematical calculations, and the like.
  • Serves as the program's lead office staff when the public, clients, family members, etc., call or present at the office, giving and receiving information about the program or services.
  • Serves as the lead office staff person providing primary operational support for the Community Treatment Team.
  • Creates and edits reports and other documents which are necessary for the successful and expeditious operation of the program, primarily responsible for the accuracy of the document and the distribution/circulation of same, thereby initiating the appropriate and timely processing of internal and/or external correspondence.
  • Serves as a program liaison responsible for handling non-routine, cooperative problem-solving situations; external communications with funding sources, professionals, clients, etc.; and explanation of agency policies, procedures, and structure.
  • Fields calls to the treatment team, provides call screening to accurately assess clients' immediate needs, and effectively assists in monitoring team dispatch and daily client management.
  • Provides daily oversight of client authorization dates and units and communicates this information in a timely manner with the supervisor.
  • Provides daily oversight of client insurance, processes daily EVS reports, forwards reports to the respective billing representative, and communicates discrepancies and concerns to the program supervisor promptly.
  • Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Qualifications

  • Must have a minimum of four years of administrative experience or an equivalent combination of experience and training, as determined by the Agency.
  • Knowledge of general office procedures, including interpersonal skills and telephone Interaction.
  • Demonstrated proficiency on a typewriter and/or computer keyboard.
  • Must not be excluded from participation in Medicare, Medicaid, or any other federal health program.
  • Must successfully obtain clearances from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
  • Ability to sit for long periods of time during the workday.
  • Ability to operate a keyboard and multi-line telephone simultaneously, with a high degree of accuracy.
  • Ability to occasionally assist, move, and/or transfer office supplies weighing up to 25 pounds.
  • Ability to receive, understand, and communicate information effectively, and follow instructions.

Available Benefits:

  • Medical and dental benefits for eligible employees.
  • Retirement plan with potential for agency match.
  • Tuition discounts with partnering colleges and universities.
  • Career advancement opportunities.
  • Generous time off for eligible employees.
  • Be an SPHS Hero

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