Director of Facility Operations ONT Field and Ontario Convention Center

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POSITION: Director of Facility Operations

DEPARTMENT:  Operations

REPORTS TO:    General Manager OCC & ONT Field

FLSA STATUS:    Salaried, Exempt

COMPENSATION: Annual Salary Range $100,000- $120,

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us

ONTARIO CONVENTION CENTER & ONT FIELD

Legends operates both the Ontario Convention Center, a premier meeting and event facility, and ONT Field, a new 6,500-capacity Minor League Baseball stadium and year-round event destination. ONT Field features premium seating, team facilities, a full concourse, multiple fan "neighborhoods," LED scoreboard systems, and a natural grass playing surface maintained to professional baseball standards.

THE ROLE

The Director of Facilities & Operations provides operational leadership and oversight for the Ontario Convention Center and ONT Field, ensuring seamless facility operations, maintenance, event readiness, safety, and compliance across both venues. This position manages a wide range of operational functions including building maintenance, engineering, turf and field management, housekeeping, vendor management, technology infrastructure, and special projects.

ESSENTIAL DUTES AND RESPONSIBILITIES

SUPERVISORY RESPONSIBILITIES

Manages Managers and Supervisors across the following functional areas:

• Housekeeping
• Operations
• Engineering
• Grounds & Turf Maintenance (including BrightView coordination)
• Stadium Field & Equipment Operations
• Carpenters, Electricians, Plumbers, Technical Services
• Ballpark Operations & Game Day Support

Carries out supervisory duties in accordance with Legends Global policies and applicable laws, including hiring, training, scheduling, evaluating performance, issuing discipline in coordination with HR, addressing complaints, and resolving operational issues.

CONVENTION CENTER & STADIUM OPERATIONS (COMBINED RESPONSIBILITIES)

• Directs and supervises all operational aspects of both facilities, including maintenance, engineering, housekeeping, grounds and compliance with Cal/OSHA, Life Safety, ADA, and fire codes in coordination with the Director of Security
• Oversees maintenance and proper functioning of electrical, mechanical, HVAC, environmental
• Manages vendor and contractor relationships, service agreements, and RFP/bid processes.
• Maintains accurate preventive maintenance schedules and work-order systems for both facilities.
• Coordinates operational activities to ensure seamless facility readiness for events, conventions, trade shows, baseball games, special events, and concerts.
• Assists with annual operating budgets and recommends capital projects, long-range improvements, and asset replacement plans.
• Authorizes purchase of equipment and supplies within established budget guidelines.
• Ensures all safety policies, risk-management procedures, emergency plans, and compliance programs are followed and properly documented in coordination with the Director of Security
• Conducts regular staff meetings, communicates policy updates, and ensures operational alignment across venues.
• Prepares required reports and maintains yearly inventory of all equipment.
• Serves as Manager-on-Duty (MOD) as needed.
• Performs additional duties as assigned by the General Manager.

STADIUM OPERATIONS RESPONSIBILITIES (ONT FIELD)

• Oversees daily stadium operations including: playing field, dugouts, bullpens, clubhouses, concourse, seating, suites, press box, scoreboards/LED systems, and broadcast infrastructure.
• Works closely with the stadium GM and Team (DBH) to ensure stadium readiness for all baseball games, practices, events, and activations.
• Ensures compliance with MiLB facility standards, MLB Player Development guidelines, and stadium best practices.
• Manages key stadium vendors including:
  • BrightView (turf & field maintenance)
  • FIT (IT infrastructure)
  • HVAC/lighting contractors
  •  providers
  • Turf/star equipment suppliers (Toro, Terraplas, etc.)
  • Oversees maintenance and operation of stadium systems including:
  • Sports lighting & lighting control systems
  • Stadium Wi-Fi & network infrastructure
  • CCTV, access control, and systems
  • LED video board, ribbon boards, audio, and broadcast systems
• Directs the preparation and maintenance of the natural grass playing field including mowing, edging, watering, clay and mound/plate management, moisture and irrigation control, and drainage systems.
• Oversees stadium FF&E and field-specific equipment: tarps, netting, protective screens, bullpen mounds, bases, field protection systems, batting cages, and other game-day assets.
• Leads operational planning for stadium events including staffing, cleaning, waste management, and guest experience measures.
• Maintains clear communication channels with the team to ensure proper alignment of venue-controlled vs. team-controlled operational responsibilities.
• Develops and implements stadium-specific emergency and incident-response procedures including severe weather readiness and field-safety protocols.
• Ensures safe storage, handling, and usage of all field equipment, field access protocols, and foul-ball safety measures.

QUALIFICATIONS

Required

• High School Diploma
• Minimum six (6) years management level experience in operations for large public assembly venues, hotels, stadiums, arenas, or similar facilities.

Preferred

• Bachelor's Degree in Facility Management, Engineering, or related field.
• Experience managing operations for large public assembly, sports venues, stadiums, ballparks, or outdoor event facilities.
• Knowledge of sports turf management, irrigation controls, moisture management, and field preparation standards.
• Familiarity with MiLB/MLB facility guidelines and broadcast requirements.
• Understanding of stadium audio/visual systems, LED boards, bowl sound, and game-day technology.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

LICENSE/CERTIFICATE

Valid California Driver's License

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Facility operations, maintenance, safety, and building systems
• Wireless technology applications and IT infrastructure
• Network and multi-system environments
• HVAC, fire systems, sprinklers, indoor air quality, escalators/elevators
• Business English and math

Ability to:

• Communicate effectively, verbally and in writing
• Establish positive working relationships with employees, clients, the public, and team staff
• Multi-task and remain detail-oriented in fast-paced environments
• Lead diverse operational teams across two venues

Skill to:

• Operate standard office and communications equipment
• Use Microsoft Office Suite at an advanced level
• Drive and operate vehicles/equipment as required

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Primary Locations: Ontario Convention Center & ONT Field

• Work indoors and outdoors in varying weather conditions (heat, cold, wind, rain)
• Work nights, weekends, and holidays to support stadium events, baseball games, and major conventions
• Requires extended walking, climbing stairs, navigating uneven surfaces, bending, stooping, and occasional lifting

PHYSICAL DEMANDS

This position requires prolonged periods of computer work, walking, standing, and physical presence throughout both facilities. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Recruiter: Wendy Canahui

Legends Global – ONT Field 9375 E. Riverside Drive, Ontario, CA 91761

Ontario Convention Center 2000 E Convention Center Way Ontario, CA 91764

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact for further assistance.

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