Front Desk Receptionist

7 days ago

Lawrence, Massachusetts, United States Mary Immaculate NursingRestorative Center, Inc. Full time

Mary Immaculate Nursing/Restorative Center, a 231 bed not for profit skilled nursing facility, is currently seeking a Front Desk Receptionist who is friendly, organized, reliable and enjoys working with elders.

Shift: 4:30pm-7pm Monday-Friday. Occasional other shifts available for pick up (days or weekends)

Position Summary: Receptionist is responsible for answering the telephone and directing all calls to the appropriate extension. Greeting visitors and guests and directing them to appropriate person, unit, or office.

Qualifications: High school diploma or general education degree (GED); 6+ months customer service experience. Prior receptionist experience helpful but not required. Bilingual English/Spanish helpful.

Our Mission and Values

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. We commit to honor these core values: Compassion, Integrity, Collaboration and Excellence.

Responsibilities of the Receptionist include (but not limited to):

Answers all telephone calls using switchboard with established protocols/greetings, takes messages and directs callers to the appropriate extension and/or voicemail box.

Welcomes and directs all residents, visitors and guests in accordance with established policies and procedures. Enforces all visitation policies of the facility.

Prepares residents' identification bracelets as needed.

Maintains an updated listing of all residents.

Collects and distributes mail and messages. Processes all U.S. outgoing mail as well as all Federal Express/UPS and intercompany/intercampus mail.

Monitors and inventories all office supplies and makes sure that all replacement supplies are ordered in a timely manner.

Performs variety of clerical duties

Performs other related duties as required.

About Us

Mary Immaculate is one of New England's largest and most advanced healthcare campuses for the care of elders. What distinguishes Mary Immaculate is its continuum of care designed to meet a broad spectrum of needs. Today, our mission includes nursing center care, independent and supportive housing and assisted living communities. Our roots are honored and our Catholic tradition is continued through our membership in Covenant Health, a Catholic multi-institutional healthcare and eldercare organization serving New England

EOE

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any legally protected status.

Job Type: Part-time

Pay: $ $20.00 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Referral program

Application Question(s):

  • Are you available to regularly work the 4:30pm-7pm Mon-Fri shift?

Education:

  • High school or equivalent (Required)

Experience:

  • customer service: 1 year (Required)
  • front desk receptionist: 1 year (Preferred)

Ability to Commute:

  • Lawrence, MA Required)

Work Location: In person

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