Public Safety Student Community Service Officer II

St. Olaf College Student Employee Job Description

Job Title: Student Community Service Officer (CSO)

Classification: Student Employee (non-exempt)

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057

If the position requires the student to work off campus, provide the name and address here:

Department Name: Public Safety

Unit Number (5 digits): 16315

Length of Position: See Employment Authorization  

Contact Person/Supervisor: Public Safety Officer

Pay Rate (Check One) X Standard Hourly Rate  _ Supervisory/Special Skills Hourly Rate

Description of the Position: (Purpose of the Position): Under the direction of the Public Safety Department, CSOs will enhance building security. CSO's shall promote community safety and facilitate accessibility for academic and athletic buildings on campus. CSO's will also provide walking safety escorts to students who may be concerned for their personal safety. CSO's shall issue temporary vehicle permits to confirmed visitors of the college. CSOs will also supplement Public Safety personnel for special events held on the campus by assisting with traffic direction, parking and crowd management. Additionally, CSO's may assist in providing emergency services to the campus as determined by Public Safety should a need arise.

Transferable Skills: 

●    Customer service 

●    Verbal and written communication

●    Conflict resolution and de-escalation

●    Decision-making

●    Situational awareness

●    Teamwork

●    Confidentiality and professionalism

Duties and Responsibilities: 

●    Safe Walk Transports – CSOs will provide walking escorts for students concerned about personal safety on campus.

●    Officer Assistance – CSOs will be called upon to assist Public Safety Officers with their duties. This could include, but is not limited to, traffic control, event security, building unlocks, etc.

●    Community Development – CSOs will promote positive relationships with students, faculty, staff, and visitors at all times. This will be achieved by treating others with dignity, courtesy, respect, and concern. CSOs will be expected to enforce building and college policies fairly and consistently.

Qualifications: (Education/Experience/Skills) 

●    Must be a full-time St. Olaf student and remain in good academic standing.

●    Must have a valid driver's license.

●    Ability to walk several flights of stairs repeatedly.

●    Able to stand or walk for extended periods.

●    Ability to push, pull, and lift 50 pounds. 

●    Excellent verbal and written communication skills.

●    Must be able to politely and respectfully confront potential policy violators.

●    Must be reliable, conscientious, and able to work independently of direct supervision.

●    Ability to handle and safeguard confidential information.

●    Ability to work in all weather conditions and function in large crowds.

Physical and Environmental Factors:

This position requires standing, walking/traversing, climbing stairs, crouching, twisting/pivoting, grasping/handling, pushing/pulling, lifting and carrying objects up to 20 lbs., driving, and operating equipment or machinery to perform the essential functions. It also requires exposure to loud noise, extreme cold, and proximity hazards, as well as rare exposure to respiratory factors, chemicals, vibrations, wet or humid conditions indoors, extreme heat, and heights or cramped quarters to perform the essential functions. Protective equipment is required for some essential functions. Candidates must possess the ability to safely perform the physical work required of all duties with or without reasonable accommodation.

This job description is for general information purposes.  It is not intended to list all duties and responsibilities of the position.  This job description is subject to change at any time by St. Olaf College, with or without prior notice.