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Porter & Housekeeper Manager

2 weeks ago

Norfolk, Virginia, United States Hunt Military Communities Full time

A Brief Overview

The Porter Housekeeper Manager will assist the Maintenance Director/Community Director in maintaining the physical condition of the property in a safe, attractive, and comfortable state. This includes, but is not limited to, leading the Porter and Housekeeper employees in cleaning the HMC buildings and grounds to ensure the facility is clean and sanitized in accordance with HMC policies and procedures to support the achievement of property business goals and objectives, leading the Housekeeping Employees in conducting unit turn to HMC's high standards of turn quality. This position may also occasionally be required to perform tasks as needed, which may include responding to service requests and preparing units for rent availability (including painting units and performing landscape duties).

What you will do

  • Supervises assigned Porter and Housekeeping staff, including coordination of schedules, assignment to unit turns, and on-call duties.
  • Provides applicable training and direction to the Porter and Housekeeping staff to ensure comprehensive cleaning and trash pickup of the property's buildings and grounds, as outlined by HMC's guidelines and property procedures.
  • Provides applicable training and direction to the Housekeeping staff to ensure high-quality unit turns.
  • Manages the inventory of all necessary supplies related to the department, as well as any supply inventory designated by the Maintenance Director.
  • Monitors building, units, common areas, and grounds for cleanliness, safety, and staff compliance with rules/regulations.
  • Manages MSDS inventory for required chemical cleaning agents.
  • Orders Housekeeper and Porter cleaning supplies and equipment within assigned budget.
  • Daily/weekly/monthly reporting due to the Maintenance Director.
  • Assists in periodic staff meetings with the Porter and Housekeeping employees.
  • Vacuums carpeted areas, including resident rooms, hallways, and common areas, as necessary.
  • Mops and cleans tile areas, including resident rooms and common areas if necessary.
  • Empties trash in designated areas if necessary.
  • Cleans bathrooms, including tubs, showers, and toilet areas as necessary.
  • Works in common areas such as the lobby or offices as directed by the Maintenance Director.
  • Attends all mandatory employee meetings.
  • Reports any observed violations of property rules and regulations to the Maintenance Director.
  • Reports any needed repairs to maintenance.
  • Ensures Porter and Housekeeper compliance with required training.
  • Monitors buildings for cleanliness and safety.
  • Provides support for after-hours maintenance emergencies when necessary.
  • The core of HMC's culture involves everyone being fully invested in everything we do, from picking up the smallest piece of trash to contributing their best efforts. Regardless of their position or tenure at any given property, everyone is responsible for picking up trash.

Qualifications

  • High School Diploma or GED Required
  • A minimum of three years of related experience and/or training; or equivalent. Required
  • Supervisory and/or management experience. Required
  • Understand and follow the rules for the handling and use of any chemicals
  • Skilled in Organization.
  • Skilled in Time management.
  • Skilled in Customer service.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • License - Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. Required

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more

Click Here for Benefits Overview

You must be able to pass a drug, background screen, and motor vehicle record check (if one is required per the position).

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ZRHMH

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.