Member Representative

4 days ago

Riverside, California, United States LA Fitness Full time

Job Overview

Join our high-energy team at LA Fitness as a Membership Sales Representative, where your drive, communication skills, and competitive mindset will fuel daily quota success. In this fast-paced role, you'll engage with prospective members every day—building relationships, presenting membership options, and closing sales that help people take the next step toward their fitness goals. This is the perfect opportunity for motivated individuals who thrive on challenges, love talking to people, and want to grow in a results-driven environment.

Responsibilities

  • Generate external and internal traffic by engaging potential members through marketing outreach.
  • Conduct dynamic club tours that highlight our equipment, classes, and amenities—tailoring each tour to the guest's fitness goals.
  • Follow up with leads through calls, texts, and emails to convert prospects into active members.
  • Achieve and exceed daily, weekly, and monthly sales goals by presenting membership options and closing deals with confidence.
  • Promote add-on services like personal training, family add-ons, and premium access to maximize sales opportunities.
  • Handle contracts and payments accurately while maintaining a professional and transparent sales process.
  • Build strong relationships with members by providing ongoing support, answering questions, and ensuring satisfaction after the sale.
  • Participate in community outreach and in-club marketing events to generate new leads and drive traffic.
  • Collaborate with the management team to execute promotions, track performance, and share best sales practices.
  • Maintain a positive, energetic environment that reflects the LA Fitness brand and inspires members to join.

Requirements

  • Proven experience in sales or customer service (fitness or retail sales preferred).
  • Strong communication and interpersonal skills with a goal-oriented, persuasive attitude.
  • Ability to sell confidently in person and over the phone with consistent follow-up.
  • Self-motivated and competitive with a passion for hitting targets and closing sales daily.
  • Comfortable using computer systems for contracts, payments, and member management.
  • Reliable, organized, and able to work a flexible schedule including evenings and weekends.
  • Enthusiastic about health, fitness, and helping others achieve their goals.

Why Join LA Fitness

  • Competitive base pay plus uncapped commission and bonuses.
  • Complimentary gym membership and staff discounts.
  • Ongoing sales and leadership training for career advancement.
  • Fast-paced, supportive environment that rewards effort and results.

Job Type: Full-time

Pay: $45, $70,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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