Preventative Maintenance Technical Sales Specialist
1 week ago
Company Background:
Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, produce and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.
Summary: Provide routine preventative maintenance for equipment at customer locations. This position will be remote and based out of South Carolina.
Essential Duties and Responsibilities:
- Perform scheduled routine preventative maintenance on equipment as defined in job scopes
- Conduct thorough equipment evaluations/inspections/audits
- Perform parts replacements and repairs as needed
- Complete detailed evaluation reports with accurate information for customers
- Take photos and videos as necessary, identifying issues of concern
- Maintains accurate records of performance reports, expenses, billable hours, and trip reports; reports expected less than 48 after close-out call and/or meeting.
- Provides a communication link between the customer and the company to help ensure that technical support and effective service is provided to the customer
- Must be able to travel up to 70% of the time
Requirements:
- Certification from college or technical school; or a minimum of 5 years related experience and/or training
- Previous experience using electrical and mechanical skills, industrial control systems, PLC relay logic and 3-phase motors preferred
- Able to read and interpret electrical schematics and parts manuals
- Experience with MS Office (Word, Excel, Outlook, Teams)
- Knowledge of Dynamics 365 a plus
- Excellent verbal and written communication skills: able to hold respectful, technical, solution-focused discussions with customers and colleagues
Physical Demands:
Must be able to fulfill all essential job functions in a consistent state of alertness and in a safe manner. While performing the duties of this job, the employee is regularly required to sit, use hands to feel and manipulate, and requires the ability to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. Due to the travel functions of this position, you are also subject to extreme temperature changes such as those found in warehouses, meat lockers, etc. The noise level in the work environment is usually moderate.
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