patient accounts rep

SummitRidge Hospital, a place for healing and hope provides quality behavioral health and addiction treatment services, mental health and substance abuse treatment located in Lawrenceville, Georgia, approximately 30 miles northeast of downtown Atlanta. Our inpatient, partial hospitalization and outpatient programs have helped adolescents, adults, older adults and their families. In addition to the opportunity for career growth and development within SummitRidge Hospital, our employees enjoy many benefits which come from being a part of Universal Health Services Inc (UHS) – a Fortune 500 company.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. 

Summary:

Due to continued growth, we are seeking an experienced Patient Accounts Representative/Collector/Biller. The Patient Account Representative/Collector/Biller is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; and reconciles the receivables & contractuals from patient's insurance companies, and third-party payors on patient accounts.  This position is also responsible for the electronic or hardcopy submission of claims.  The representative is also responsible for the accurate completion of the monthly the Medicare Bad Debt Log. Provide account and billing information to patients, insurance companies and/or collection agencies.

Additional Responsibilities Include:

1. Bills payors electronically/hard copy.
2. Corrects and maintains Daily billing reports.
3. Ensure the effective implementation of collection measures for uncollected accounts:
4. Submits recommended bad debt accounts.
5. Follow up with Medicare/Medicaid within 7 days following billing submission.
6. Control collection efforts of accounts in an organized, professional and efficient manner.
7. Contact third party and private payors regarding outstanding billings in accordance with the collector workstation assignments.
8. Completes the Medicare bad debt log each month in an accurate manner.
9. Document a minimum of 30 contacts daily or 150 per week in MS-4.
10. Provide required follow-up on all patient accounts.

Benefit Highlights:

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(k) with Company Match
• Employee Stock Purchase Program
• Competitive Compensation & Paid Time Off
• Disability, Life, Pet Insurance and much more

More information is available on our Benefits Guest Website:  

QUALIFICATIONS

Education: High School graduate or equivalent preferred.

Experience: A minimum of one (1) years experience in health care collections or related field is preferred, or any combination of education, training, or experience in a health care business office environment Experience with insurance billing, computer and business software programs (Excel) preferred.

Additional Requirements: May be required to work flexible hours

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at:  or