Roadside Service Technician, Battery

5 days ago

Portland, Oregon, United States AAA Oregon-Idaho Full time $35,000 - $45,000 per year

Do you have a passion for automotive and helping others? Join us in being a roadside hero

Location: Portland metro area—locations in SE Portland off I-205 and in Tualatin. 

Hours: Friday to Monday, 12p to 10:30p and Tuesdays to Saturday 5:00p to 1:30a

Pay: Starting at $22.00, plus up to an additional $3.75 per hour for shift and bilingual differentials along with quarterly safety and other incentives. 

Full Benefits: Generous employee and family health and dental insurance (75% employer paid), up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more. 

As a Roadside Service Technician (Battery/Light Service) for AAA Oregon/Idaho, you'll be operating a AAA-owned service truck within the Portland metro area, responding to roadside assistance requests from AAA members. 

Your job is to provide outstanding service while working with members to safely and quickly find the best solution to their issue. Our focus is to keep them 'On the Go' by providing options such as tire changes, fuel delivery and minor mechanical repairs. 

AAA is a not-for-profit, service-based organization. AAA is famous for our roadside assistance and is the number one reason why members join and continue to renew. Your job as a roadside hero is critical to our success. Your sense of urgency, expert training, and desire to help others builds amazing relationships with our members on a daily basis.  

Key Skills and Requirements: 

  • 2+ years of driving experience with excellent driving record required
    • Valid drivers' license required. Position does not require a CDL
    • Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
    • Roadside Battery Technicians must be 18 years or older.
  • 2+ years of customer service experience required. 
  • Automotive repair or technology experience preferred. 
  • Tow experience preferred. Excellent training program provided.
  • Able to balance, bend, kneel, and lift up to 75 pounds.
  • Self-motivated with a sense of urgency and desire to help others
  • Ability to problem solve and stay positive and calm under pressure  
  • English/Spanish bilingual skills a plus but not required (additional pay for bilingual skills) 

See our attached job description for more details on the role. 

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