Director of Employee Relations

1 week ago

Oakland, California, United States KIPP Public Schools Northern California Full time $136,000 - $164,000
PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.  The cover letter should be no longer than one page and include:
  • Example(s) of successful navigation of complex talent/HR issues
  • Example(s) of your commitment to racial equity 
  • Example(s) of how you coach and manage your teams

 

Position Summary

 

The Director of Employee Relations will lead the design and execution of KIPP NorCal's employee relations strategy, fostering a positive, inclusive, and legally compliant work environment for over 1100 staff members. This role will provide expert guidance on conflict resolution, employee counseling, and complex workplace issues, while also ensuring adherence to all applicable employment laws and policies. The Director will train and coach managers and school leaders on best practices in employee relations, lead high-level investigations, and build the systems, tools, and processes that strengthen the organization's overall employee experience. Reporting to the Chief People Officer, the Director will serve on the Total Employee Experience (TEX) leadership team and manage three Employee Relations Associate Directors. 

 

Preferred Qualifications
  • Mission Oriented - Holds a deep belief in the brilliance of our students and their potential; and in the transformative power of education for liberation.  Demonstrates our Regional Support Office values of excellence, equity, courage and compassion.
  • Expertise in Employee Relations - Experience in managing employee relations issues. Knowledge of HR and employee relations processes/laws/regulations; and of California credentialing regulations preferred.
  • Ability to Build Strong Relationships - Demonstrates a relationship orientation through collaboration, approachability, strong listening skills, empathy, and transparent communication.  

 

Experience
  • Demonstrated commitment to advancing racial equity and belief in our vision for diversity, equity and inclusion
  • At least 10 years of related professional experiences
  • Successful navigation of complex talent/HR issues
  • TK-12, non-profit, and/or mission-driven work experience preferred
  • Successful experience in managing teams 

 

Education
  • Bachelor's degree required; graduate degree such as law degree preferred
  • Society of Human Resources Management (SHRM) or Human Capital Institute certification preferred

 

Essential Functions and Responsibilities Lead Employee Relations Function
  • Create and lead overall strategy to manage employee relations issues, including complaints, performance issues, and other issues as they arise
  • Plans approach to complex and/or highly visible personnel issues, informed by legal guidance
  • Maintains organization and record keeping of all issues
  • Collects and analyzes data to identify trends and patterns in employee relations, and makes recommendations to Chief People Officer and other KIPP NorCal leaders
  • Directly manages employee relations at the Regional Support Office (RSO) and School Leaders; also manages team members who directly manage employee relations at school sites

 

Counseling, Advising, and Training
  • Provide guidance to managers and employees on employe relations matters, including policies, procedures, and potential issues
  • Design and deliver training programs for managers and employees on topics like employee relations, conflict resolution and workplace behavior
  • Provide guidance and support on performance management processes, including coaching, counseling and disciplinary actions

 

Conflict Resolution
  • Maintain and update as necessary KIPP NorCal's escalation protocol for employee complaints and grievances
  • When issues are escalated to the TEX team, conduct thorough investigations into accusations of employee harassment, discrimination, or other workplace issues, including: 
    • Interviewing those involved
    • Reviewing documents and evidence
    • Drafting clear and detailed reports
  • Maintains strict confidentiality with everyone involved
  • Recommend resolutions to Chief People Office for decision and execution 
  • Facilitate mediations and restorative meetings, as needed
  • Lead the Title IX process as the region's coordinator

 

Develop Tools and Protocols
  • Develop and maintain protocols for investigations, interviews, performance improvement plans, and other employee relations topics
  • Develop and facilitate monthly workshops aligned to the Performance Management Cycle, New or Updated policies, promotion processes, etc.
  • Lead annual updates to Staff Handbook
  • Leads TEX team projects as needed 

 

Compliance
  • Ensure compliance with employment laws and regulations, staying up to date on legal changes
  • Participates in arbitration proceedings on behalf of the organization

 

Employee Handbook
  • Make annual updates to the Employee Handbook to ensure employees have access to all organization policies, relevant state and federal laws, and information they can use to be successful in their role
  • Work with the TEX team and KIPP NorCal's first team (all department leads) to make updates to employee policies as they are needed
  • Coordinate workshops to educate the teams on any handbook updates 
  • Ensure distribution of the handbook annually

 

Team Leadership and Management
  • Contributes to setting TEX team goals, and works to align department team goals to broader TEX team goals
  • Models, contributes, and supports a positive and inclusive culture on the TEX team
  • Helps manage TEX team's budget
  • Collaborates in hiring processes for TEX team roles
  • Creates clear expectations for direct reports, aligned to Professional Development Plans and TEX team goals, and supports direct reports to ensure their success

 

Other
  • May serve as an external representative of KIPP Northern California.
  • Shares talent best practices and collaborates across the national KIPP network.
  • Performs other related duties and special projects as required or assigned. 



Physical, Mental and Environmental Demands
  • Physical: Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment up to 20 lbs. Physical agility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead.
  • Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.
  • Environmental: Office environment subject to interruptions and distractions. Frequent travel to schools and districts. KIPP adheres to health and safety guidelines as outlined by the CDC, CDE, and public health agencies' recommendations.



Classification This is a full-time, exempt position based on a full year calendar cycle, based out of our Regional Support Office (RSO). The RSO currently operates in a hybrid fashion.  The Director can expect to work in person 2-3 days per week and remotely or in the field the remaining days, subject to change based on the needs of the role and organization.  In the first six months of the role, the Director should expect more in person days to build relationships with school and RSO teams. 

 

About KIPP Public Schools Northern California We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.  Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. 79% qualify for free or reduced price lunch, 23% are multilingual learners, and 10% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students' diversity.

 

Compensation KIPP Northern California is dedicated to you and your family's well-being We offer a competitive salary as well as a comprehensive benefits package including medical, dental and vision benefits. 

 

We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $136,000 and $164,000. Most candidates would be compensated at $147,000.



PLEASE NOTE: A COVER LETTER IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.  The cover letter should be no longer than one page and include:
  • Example(s) of successful navigation of complex talent/HR issues
  • Example(s) of your commitment to racial equity 
  • Example(s) of how you coach and manage your teams

  • Sr. Director, Digital Employee Experience

    16 hours ago

    Oakland, California, United States BSC Full time

    Your RoleThe Developer and Employee Experience team, who ensure that our employees have the greatest tools, and our development teams can use a self-service platform. The Sr. Director, Digital Employee Experience will report to the Vice President, Developer and Employee Experience. In this role you will partner to establish the strategic direction on how we...

  • Resident Relations Specialist

    2 days ago

    Oakland, California, United States FirstService Residential Full time

    DescriptionJob Overview:  The Resident Relations Specialist("RRS") supports the Manager by providing exceptional, responsive service to every resident or guest they encounter. The RRS is the interface who executes a variety of concierge/social/resident functions enhancing the resident experience at their property or community. While all on-site positions...

  • Executive Assistant to the Director

    18 hours ago

    Oakland, California, United States City of Oakland, CA Full time

    The PositionThe City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of...

  • Branch Director

    4 days ago

    Oakland, California, United States Boys & Girls Clubs of Oakland Full time

    Organization Description:Make a meaningful difference in the lives of Oakland youth. At Boys & Girls Clubs of Oakland (BGCO), our mission is to develop our community's youth into positive contributors to society. We provide programs and services tailored to the needs of today's youth while complementing the efforts of families, schools, and other...

  • Employee Benefits Specialist

    13 hours ago

    Oakland, California, United States Center for Elders' Independence Full time

    DescriptionThe Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly.  Our elderly meet PACE requirements as prescribed by CMS and are...

  • Director of Staff Development LVN

    1 week ago

    Oakland, California, United States Princeton Manor Healthcare Center Full time

    Under the direction and supervision of the Administrator and through consultation and cooperation with the Director of Nurses, the Director of Staff Development is responsible for planning, implementation, direction and evaluation of the facility's educational programs for all employees and quality assurance and improvement in the facility.Director of Staff...

  • Director, Testing and Commissioning

    2 weeks ago

    Oakland, California, United States Pacific Gas and Electric Full time

    Requisition ID # 167834Job Category: Maintenance / Construction / OperationsJob Level: Director/ChiefBusiness Unit: Electric EngineeringWork Type: HybridJob Location: Flexible - Possible Locations; Fresno, Sacramento, Bay AreaPosition SummaryThe Director, Testing and Commissioning leads teams of employees directly or indirectly involved in testing and...

  • Director of Programs

    1 week ago

    Oakland, California, United States Dream Youth Clinic Full time

    Dream Youth ClinicDirector of ProgramsPosition: Full Time, ExemptSalary Range: $76,960 - $85,280 annual salaryBenefits: Medical, Dental, Vision, Retirement, Wellness Offerings, Holiday and Paid Time Off for Full Time EmployeesLocation: Onsite with partially off-site (remote) option availableReports to: Chief Executive OfficerPosition Summary:Dream Youth...

  • Development and Finance Director

    7 days ago

    Oakland, California, United States Asian Pacific Islander Legal Outreach Full time

    About Asian Pacific Islander Legal OutreachAPI Legal Outreach is the largest social justice legal organization focused on the Asian/Pacific Islander, Latinx, and immigrant communities of the Greater Bay Area and the Central Valley. A growing community-based organization founded in 1975, our mission is to provide culturally competent and linguistically...

  • Employee Wellness Program Manager

    2 weeks ago

    Oakland, California, United States Alameda County Full time

    THE DEPARTMENTDepartment Mission:Deliver high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals.Vision:To be the employer of choice and a great place to work.Values:In a spirit of partnership, HRS strives for: Excellence in everything...