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VP of Operations and Growth

21 hours ago

Seattle, Washington, United States With a Little Help Full time

VP of Operations & Growth

With A Little Help

Seattle, WA Total Compensation: $135,000–$175,000+ (DOE)

Full-time
• In-person leadership role

Who We Are

For 30 years, With A Little Help has been one of Seattle's most trusted, community-rooted home care providers. We've grown through compassion, integrity, and deep relationships, and we've been honored as "Best in the PNW" by The Seattle Times for three consecutive years ('23-'25).

Now we're entering a new chapter.

We're investing in a senior leadership role to drive strategy and lead our team through its implementation. This role will elevate our operational excellence, and preparing for the next decade of growth. To do that, we're building a leadership team that can imagine what's possible, and then rally and align people to make it real.

This is where you come in.

The Role: VP of Operations & Growth

We're seeking a visionary operator. Someone who can design the future of our field operations, inspire teams, and drive sustainable growth. This is a hands-on executive role for a leader who thrives at the intersection of strategy, people, and execution.

You will oversee our field operations, client experience, caregiver workforce, and growth initiatives. You'll be the operational engine behind our mission, and a key architect of our next evolution.

The Type of Leader We Need

This role is intentionally crafted for a leader whose natural strengths align with:

Innovation:

You love solving problems, designing new systems, and creating better ways of doing things. You see possibilities others miss. You find joy in novel ideas and solutions.

Team Galvanizer:

You know how to rally people, build momentum, and turn ideas into collective action. You energize teams and move them forward.

Tenacity:

You finish what you start. You drive initiatives across the finish line and ensure commitments become reality.

If this is your wiring, you will thrive here in this role and with the others on our leadership team.

What You'll Lead:

Operational Excellence

  • Oversee all home care operations, ensuring exceptional care delivery and client satisfaction

  • Build scalable systems, processes, and workflows that support growth

  • Lead and mentor operations staff to meet and exceed their goals and expectations

  • Guide the team to meet challenges, overcome obstacles and recover from service failures.

Caregiver Workforce Leadership

  • Help drive recruitment, onboarding, training, and retention strategies

  • Build a culture of accountability, compassion, and high performance

  • Strengthen communication and alignment across the caregiver workforce

Growth & Referral Strategy

  • Lead community outreach and personnel, referral partnerships, and brand presence

  • Identify new opportunities for market expansion

  • Partner with the CEO to shape long-term growth strategy

Executive Leadership

  • Serve as a key member of the leadership team

  • Translate vision into operational reality

  • Build cross-functional alignment and momentum

  • Drive initiatives with clarity, energy, and follow-through

Who You Are

You are an innovator, a galvanizer, and a finisher. You thrive in environments where you can create, innovate, and lead people toward a shared mission.

You likely have:

  • 7–15+ years of leadership experience preferably in home care, home health, senior services, or a related field

  • A track record of building systems, improving operations, and driving growth

  • Experience leading managers and a geographically distributed team

  • Strong communication and relationship-building skills

  • A passion for serving older adults and strengthening community care

Compensation & Benefits

  • Total Target Compensation: $135,000–$175,000+ (DOE) Includes a 10% target bonus and additonal 10+% stretch bonus

  • Health, dental, vision insurance

  • Generous PTO and paid holidays

  • Mileage reimbursement or vehicle stipend

  • Professional development and leadership growth opportunities

Why This Role Matters

Seattle's aging population is growing rapidly. Families need trusted partners. Caregivers need strong leadership. And our community needs agencies that combine heart with operational excellence.

This role is your opportunity to shape the future of one of Seattle's most respected home care organizations, and to build something meaningful that will last.