Current jobs related to Medical Support Assistant - Austin, Texas - Customer Value Partners

  • Medical Support Assistant

    2 weeks ago

    Austin, Texas, United States Emerging Tech, LLC Full time

    Medical Support Assistant (MSA) – Central TexasEmerging Tech is seeking Medical Support Assistants (MSAs) to support the Central Texas VA Health Care System. This is an excellent opportunity to serve Veterans while working in a professional and supportive healthcare environment.The ideal candidate is a good listener, organized, adaptable, outgoing, and an...

  • Medical Support Assistant

    1 day ago

    Austin, Texas, United States Ansible Government Solutions Full time

    OverviewAnsible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the VA Central Texas Health Care System, specifically the Austin VA Clinic located at 7901 Metropolis Drive, Austin, TX Working hours are Mon-Fri, either 7:30am-4:00pm or 8:00am-4:30pm.  If you accept employment with Ansible, you must also...

  • Advanced Medical Support Assistant

    1 week ago

    Austin, Texas, United States Spectrum Healthcare Resources Full time

    Job DescriptionSpectrum Healthcare Resources has an Exciting Potential Opportunity for an Advanced Medical Support Assistant, supporting Central Texas VA Health Care System located in Austin, TX.  Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system,...

  • Medical Assistant II

    7 days ago

    Austin, Texas, United States Texas Children's Medical Center Full time

    DescriptionWe are searching for a Medical Assistant II  - Outpatient Ambulatory Clinic in Austin, TX-- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient...

  • Office Support Assistant

    5 days ago

    Austin, Texas, United States CPIhealth 9600 Full time $17 - $19

    CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those...

  • Medical Assistant

    1 week ago

    Austin, Texas, United States Lone Star Neurology Full time

    About Us:Austin Neurological Clinic is seeking a dedicated and compassionate Medical Assistant to join our team. The ideal candidate will play a crucial role in providing excellent care to our patients while supporting the daily operations of the clinic. If you are passionate about helping patients, have a strong attention to detail, and thrive in a...

  • Medical Assistant

    1 week ago

    Austin, Texas, United States Austin Health Partners Full time

    Austin Health Partners (Bee Well Pediatrics) is looking for a Part- Time Medical Assistant to join our clinical team. We recognize the importance and impact of our Medical Assistants who are the bridge between our patients and clinical providers. Through forming great relationships, supporting our clinical staff and truly enhancing patient experience, our...

  • Medical Assistant

    1 week ago

    Austin, Texas, United States Westlake Dermatology Full time

    Westlake Dermatology has an immediate opening for a Full-Time off Medical Assistant to assist a provider at our Domain and Round Rock locations. The schedule will be Tuesday, Thursday, and Friday at the Domain office, with Wednesdays at the Round Rock office. Candidate must have great attention to detail and excellent customer service skills; must have the...

  • Certified Medical Assistant

    2 weeks ago

    Austin, Texas, United States Vitae Clinic Full time

    OverviewVitae Clinic is seeking a dedicated and highly skilled Certified Medical Assistant to join our dynamic healthcare team. The ideal candidate will possess a comprehensive understanding of patient care, and administrative support for a busy OB/GYN clinic.Vitae Clinic is a unique medical practice that provides women with state-of-the-art care throughout...

  • Medical Assistant PRN

    1 day ago

    Austin, Texas, United States St. David's HealthCare Full time

    IntroductionDo you have the PRN career opportunities as a(an) Medical Assistant PRN you want with your current employer? We have an exciting opportunity for you to join St. David's Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsSt. David's Healthcare, offers a total rewards package that supports the...

Medical Support Assistant

2 weeks ago

Austin, Texas, United States Customer Value Partners Full time


Overview

CVP is seeking Medical Support Assistants to support the VA Central Texas Veterans Health Care System (CTVHCS) Care in the Community (CITC) service. These positions will provide care coordination and consult processing including access, scheduling, and coordinating appointments following approved principles, CITC referral processing, and customer service. 



Responsibilities

  • Schedule appointments within three business days of receipt of order from provider
  • Complete at least 20 scheduling actions per day
  • Process community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS)
  • Validate and update patient demographic information
  • Ensure all necessary health/administrative information is processed for integration into CPRS and VistA
  • Screen calls in a courteous and timely manner and respond to telephone inquiries
  • Resolve appointments within 2 business days for no-shows or cancellations
  • Maintain privacy and confidentiality for patients, families, medical records, and electronic information
  • Safeguard medical records and follow appropriate guidelines for releasing confidential information
  • Complete grid access requests in a timely manner for both opening and closing availability
  • Complete approved provider grid changes with both HUB and Spoke sites accurately and timely
  • Provide self-directed support to clinical staff, patients and families
  • Manage requests for information and determine appropriate action
  • Respond to all inquiries and messages within 48 business hours
  • Use Microsoft office products daily including Excel, Word, Outlook & Microsoft Teams
  • Continuously update patient demographics, including phone number, address, next of kin, emergency contact and insurance information
  • Demonstrate Integrity, Commitment, Advocacy, Respect, and Excellence (ICARE) values in all interactions


Qualifications

  • High School diploma or GED equivalent required
  • Previous experience as a Medical Support Assistant in a healthcare setting preferred
  • Previous VA experience preferred
  • Type at least 50 WPM
  • Basic computer skills
  • Basic medical terminology knowledge
  • Excellent oral and written communication skills
  • Strong customer service orientation
  • Ability to work independently and set priorities
  • Ability to operate computerized programs and databases
  • Ability to identify customer concerns and resolve issues accurately and timely
  • Must be a U.S. citizen and able to pass a government background investigation

Location:

  • Austin Outpatient Clinic, 7901 Metropolis Drive, Austin, TX 78744

This role is pending program award

About CVP

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation.

CVP is an Equal Opportunity Employer dedicated to actively recruiting individuals and providing advancement opportunities based on merit and legitimate job qualifications. We ensure that all associates receive equal opportunities based on their personal qualifications and job requirements. CVP strictly prohibits any form of discrimination or harassment.

At CVP, we cultivate a work environment that encourages fairness, teamwork, and respect among all associated. We are committed to maintaining a workplace where everyone can grow both personally and professionally.

Customer Value Partners, LLC is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities.