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Assistant Care Manager

2 weeks ago


The Dalles, Oregon, United States New Horizons In-Home Care Full time

Hi. We're New Horizons In-Home Care. We care for older adults beginning to need some help around the house, seniors who want to continue living at home, individuals with disabilities who want to live an independent life at home and in the community, and medically fragile children. We've been providing care to the Oregon community for over 30 years.

This position is responsible for the day-to-day management of local client care services and to promote smooth coordination of operations. The Assistant care manager is responsible for the overall development, implementation and maintenance of the client care services care plans and for establishing and maintain community relationships and serving as a liaison for referral sources. A critical component of this role is to demonstrate the agency's culture of compassion, accountability, and results by displaying the highest standards of integrity, super follow-through, consistency, first-rate customer service, and exceptional client satisfaction.

Why people love working at New Horizons:

We're a people first company. That means everyone earns a living wage with endless opportunities for growth within the company. We're proud of our popular staff incentive program, where you can earn prizes such as a tablet, new TV, spa day, weekend getaway, spot bonuses, and more We provide countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties. New Horizons encourages growth and education by offering scholarship opportunities, education credits, and more.

Responsibilities:

  • Perform initial assessments for Clients with external Case Managers (Medicaid, VA, OPI, ODDS, etc.).
  • Perform Quarterly Assessments for all non-nursing clients.
  • Complete new Client Care Plans and Task Lists (in coordination with New Horizons RN for nursing services clients).
  • Evaluate and report quality of client-site services provided.
  • Identify client physical, nutritional and hygiene supports to include transfer and mobility.
  • Develop home safety plans.
  • Maintains confidentiality of client, employee, and agency operations.

Qualifications:

  • Minimum of two years experience in medical/ Health Administration
  • Self-starter who knows how to identify opportunities with recommended solutions
  • Creative problem-solving skills
  • Possess strong written, verbal, and presentation skills with diverse populations
  • Valid drivers license
  • Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail
  • Strong computer skills and typing skills

EEOC Statement

New Horizons is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, sexual orientation, gender identity or expression, marital status, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in all aspects of the employment process, including the application process. If you need assistance in completing your application, please call