Facilities Coordinator

JOB SUMMARY:

The Facilities Coordinator is a hands-on position that is responsible for the oversight of daily operations, planning, organizing, directing and coordinating activities of anything facilities-related for Michigan First Credit Union, both on-site at the Evergreen Office Building and all remote facilities, ensuring compliance with OSHA and state and local regulations.

KEY JOB RESPONSIBILITIES:

• Responsible for all upkeep, oversight, cleaning/maintenance, inquiries and follow-ups on all properties owned or leased by Michigan First Credit Union.
• Manage Facility Request process with quick turnaround times
• Works directly with the facility management partner to coordinate and manage the maintenance, contractor work or improvements needed at each location
• Liaison for and oversight of ordering any type of facilities supplies, on a global level, i.e. Staples, cleaning supplies for all facilities, etc.
• Responsible for the upkeep and all associated responsibilities with branch appearance, including consistently scheduled branch visits to conduct appearance, standards, and compliance audits. Documented results to be communicated to Facilities Manager
• Audit and report on facility management including size, lease contacts, general updates, and lease renewal timelines Identify opportunities for improvement, whether it be equipment, technology or process-related ideas or items for any of our facilities
• Work closely with Facilities Manager to drive initiatives focused on building and branch systems such as HVAC, lighting, elevators, etc.
• Troubleshoot and assist with bowling center maintenance. Collaborate with vendors and technicians to ensure timely repairs and optimal performance
• Develop solutions to address repeat issues and concerns, to stop them from occurring in the future
• Ensure that all procedures and processes pertaining to our facilities are developed and/or kept up to date in The Hub
• Responds promptly to facility-related emergencies, coordinating repairs and communicating updates to stakeholders.
• Perform other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

• Minimum of a GED; high school diploma is required
• Previous experience in a facilities oversight role required
• Must enjoy working with people and have ability to adapt to different personalities and priorities
• Has the ability to prioritize specifically when it comes to complaints and/or high-impact issues and concerns for handling
• Must possess a friendly, can-do, positive attitude at all times
• Must have excellent verbal and written communication skills
• Must be resolution-focused with the end user/member in mind, at all times
• Strong organizational skills and attention to detail required
• Must be an ambassador for Michigan First Credit Union, as this person will be working with external vendors, as well as internal teams

Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.

Michigan First highlights:

• 500 team members
• 32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24/7/365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of:

• 2024 Best & Brightest in the Nation
• 2024 Best & Brightest in Metro Detroit
• 2024 Best & Brightest in West Michigan
• 2024 Best Credit Unions to Work For
• 2024 Crain's Cool Places to Work
• 2024 Detroit Free Press Top Workplaces
• 2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
  
  

Benefits and perks of joining our award-winning team include:

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.