Security Officer, Winnie Palmer Hospital

Position Summary

The
Se
curity Officer
provides security services to ensure order and safety of patients, visitors and hospital personnel.

Job Title: Security Officer
Location:
Orlando Health Winnie Palmer Hospital for Women & Babies, Orlando, FL

Department:
WPH Protective Services

Type:
Variable Full Time

Shift
: Night

The Security Department provides security for a safe workplace, on a 7-day a week twenty four hour a day basis. It has a manager and security officers. South Lake Hospital currently utilizes contractual security services (Miller & Miller Investigative and Security). Security is also provided at each Free-Standing Emergency Department Blue cedar ER and Four corners ER. Security activities

include patient/visitor screening at each hospital, patrol of the interior and exterior of

each hospital, manning of strategic fixed posts, parking management and

enforcement, access control management.

Why Orlando Health Winnie Palmer Hospital?

• One of the largest women's hospitals in the nation, delivering over 14,000 babies annually.
• Magnet-recognized hospital.
• A collaborative work culture that fosters innovation and professional development.
• Comprehensive benefits package, including tuition reimbursement, and career advancement opportunities.

At
Orlando Health
, we're not just a workplace—we're a family committed to supporting you through every stage of your life and career. "Orlando Health Is Your Best Place to Work" isn't just a promise—it's a reality we live every day"

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and advancement using a clinical ladder.
• Supportive and collaborative work environment.
• Continuing education and professional development opportunities.
• Retirement Savings Plan with up to 5% match. Financial savings accounts and Health Savings Accounts.
• Nearly 5 weeks of PTO in your 1st year of employment.
• Employer paid life insurance, Short & Long-Term Disability.

ORLANDO HEALTH: WINNIE PALMER HOSPITAL FOR WOMEN & BABIES
Located on the downtown Orlando Health campus, Orlando Health Winnie Palmer Hospital for Women and Babies, part of the Orlando Health Women's Institute, provides specialized care that covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to general obstetrics and high-risk pregnancies and births. One of the nation's largest-volume and most experienced obstetrical centers, we welcome nearly 14,000 babies each year. Our 350-bed hospital includes 142 neonatal intensive care unit (NICU) beds, one of the largest NICUs in the nation. Our hospital is nationally recognized for excellence, with Magnet designation for high-quality nursing care from the American Nurses Credentialing Center since 2013, Level IV Maternal Levels of Care

Verification from the American College of Obstetricians and Gynecologists and The Joint Commission, Advanced Certification in Perinatal Care from The Joint Commission, a national ranking in Neonatology from U.S. News & World Report, and Top Teaching Hospital honors from The Leapfrog Group.

Orlando Health Winnie Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.

Responsibilities
Essential Functions

• Escorts for visitors, employees, and students upon request.
• Patrols all areas of the hospital internally and externally on foot, bicycle, and/or vehicle 24 hours a day in all weather conditions. (Only security officers who meet the driver's license standards for operating an Orlando Health owned vehicle listed in the licensure/certifications section of this job description will be permitted to perform motor vehicle patrols.)
• Provides key assists to all areas of the hospital, including sensitive areas to authorized personnel.
• Detects suspicious activities within the campus and handles the situations appropriately.
• Reports criminal activity to supervisor and law enforcement, as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
• Assists medical staff with the enforcement of Baker Act (F.S and Marchman Act (F.S patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement/correction officers dealing with patient/prisoner intake and status during the duration of their stay in the hospital. In addition officers will assist the Patient Care Coordinator with securing the status of non-publicity/high risk patients.
• Reports all safety and security violations throughout the campus.
• Responds to all inbound and outbound helicopter flights by ensuring the safety of the helipad and assist flight crew in handling and transporting of patient(s) as needed.
• Uses and understands the operation of walk-through and hand held metal detectors.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Qualifications
Education/Training
High school graduate or equivalent. Basic knowledge of Microsoft Word for report writing purposes.

Licensure/Certification

• Must have a valid Florida driver's license and be insurable under the Orlando Health insurance carrier's requirements and standards. (Security officers, who are unable to maintain this requirement after at least 90 days of employment must sign a "No Driving Document" which will be maintained in the officers department file and remain in effect until the approval to drive is iven by the insurance carriers as determined during routine driving records checks.

Must obtain a State of Florida Class "D" Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires.

• Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires.
• Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and maintained at all times during employment.