Operations manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operations Manager
Are you a dynamic and experienced logistics leader ready to manage the complete lifecycle of a high-volume 3PL operation? We're seeking an
Operations Manager
to take ownership of our day-to-day warehousing, transportation, and fulfillment activities in
Hesperia, CA
. This role is critical for ensuring profitable service delivery and operational excellence, requiring a strategic mindset, exceptional team leadership, and the ability to independently drive results and process improvements across current and potentially future regional sites.

Pay Range: ($130,000 - $160,000)

Responsibilities:

• Lead and Develop High-Performing Teams: Recruit, train, mentor, and motivate a large, diverse team, including operations managers, warehouse staff, and drivers, fostering a culture of safety, accountability, and continuous improvement.
• Oversee End-to-End Operational Flow: Command all aspects of the 3PL business, including inventory control, order fulfillment, transportation, and logistics, ensuring seamless and accurate execution of daily operations.
• Manage Financial Performance (P&L): Maintain financial oversight for the operations unit, meticulously managing budgets and controlling costs to ensure profitability while consistently meeting and exceeding client service expectations.
• Drive Data-Informed Process Improvement: Analyze key performance indicators (KPIs) and operational metrics, leveraging methodologies like Lean or Six Sigma to identify bottlenecks and implement effective workflow optimizations.
• Ensure Compliance and Mitigate Risk: Uphold rigorous safety standards and compliance with all transportation, warehousing, and regulatory requirements, actively managing operational risks to protect the team and the business.

Qualifications:

• Experience in Logistics Leadership: Minimum of 5-10 years of leadership experience in a high-volume warehouse or 3PL logistics environment, with at least 5 years specifically in a managerial role.
• E-commerce/Fulfillment Expertise: Proven track record in managing complete warehouse fulfillment cycles, including ordering, picking, packing, and shipping at scale.
• Financial & P&L Acumen: Demonstrated experience in budget management, cost control, and managing profit & loss (P&L) responsibility for an operational unit.
• Technology Proficiency: High proficiency in using and optimizing Warehouse Management Systems (WMS) and leveraging data for complex operational decision-making.
• Physical and Scheduling Flexibility: Ability to work the full Monday-Friday Day Shift (and flexible hours as needed), and capable of performing physical requirements, including lifting up to 40 lbs. Frequent walking, carrying, reaching, standing, and stooping.
• Preferred Certifications: A Bachelor's or Master's degree and/or professional certifications like CSCP, CLTD, or Lean Six Sigma are highly desirable.

Call to Action:
If you are a results-driven Operations Manager ready to make a significant impact on our supply chain success,
apply now to join our team in Hesperia.
Reasonably expected salary range: $104, $139,700.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0094504