Order Management Analyst
2 weeks ago
Hope you are doing well,
Job Title: Order Management Analyst
Location: Mid West preferably
Job Type: Contract
The Role:
We are looking for a detail-oriented Order Management Analyst to manage and optimize the full order-to-cash lifecycle for our subscription-based products. You'll work closely with Sales, Finance, and Customer Success to ensure accurate order processing, smooth billing, and exceptional customer experiences.
What You'll Do:
- Process
and manage customer orders, renewals, amendments, and cancellations in
CRM/ERP systems (Salesforce, NetSuite, Zuora).
- Validate
pricing, discounts, terms, and billing details to ensure accuracy and
compliance.
- Collaborate
with internal teams to resolve order issues quickly and efficiently.
- Support
global operations across multiple regions (US, EMEA, APAC) and maintain
operational reporting.
- Identify
process gaps, recommend improvements, and support automation initiatives.
- Maintain
documentation for audits, compliance, and cross-functional reporting.
Who You Are:
- 2–5
years of experience in order management, revenue operations, or
subscription operations, ideally in SaaS.
- (Optional)
Hands-on experience with CRM/ERP systems (Salesforce, NetSuite, Zuora, or
similar).
- Strong
analytical and problem-solving skills with an eye for detail.
- Excellent
communication skills and ability to collaborate across teams.
- Comfortable
managing multiple priorities in a fast-paced environment.
Bonus Points:
- Familiarity
with subscription billing, SaaS pricing models, and revenue recognition
(ASC 606).
- Experience
with process automation and system enhancements.
- Exposure
to global order management supporting multiple regions.
Regards
Ravi Sharma
Phone :
Altitude Technology Solutions,(ATS Inc)
Job Type: Contract
Pay: $ $55.00 per hour
Work Location: Remote
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