Front Desk Associate

1 week ago

Big Sky, Montana, United States Big Sky Boyne Resort Full time $35,000 - $45,000 per year

Overview:

As a Front Desk Associate, you're one of the first team members guests will meet—and one of the most impactful on their experience. You'll help set the tone for memorable stays at Big Sky Resort by providing professional, friendly, and responsive service from check-in through departure. This is a dynamic role that requires strong communication skills, problem-solving, and collaboration with departments across the resort to ensure each guest feels truly taken care of.

The front desks accepting applications are the Summit Hotel, Village Center, and Huntley/Shoshone at Big Sky. For more information about our lodging locations check out the link here.

Responsibilities:

Picture yourself as a Front Desk Associate at Big Sky Resort and having the opportunity to:

  • Greet guests with warmth, professionalism, and a can-do attitude
  • Assist with check-in and check-out procedures, providing clear directions and accurate billing information
  • Maintain discretion and care when handling guest information and financial transactions
  • Communicate professionally over the phone, via email, and in person
  • Stay calm and attentive under pressure, always aiming to exceed guest expectations
  • Solve guest issues efficiently and creatively, taking ownership of their experience
  • Contribute to a team culture rooted in positivity, productivity, and exceptional service
  • Collaborate with various departments to fulfill guest requests and coordinate solutions
  • Uphold all Big Sky Resort and Boyne USA policies and procedures

Qualifications:

  • High School Diploma or equivalent
  • Positive attitude and genuine interest in learning
  • Previous hospitality or customer service experience is preferred
  • Comfortable using computers and proficient in Microsoft Office Suite
  • Ability to lift, push or pull at least 35 pounds
  • Must be able to work on your feet for at least 8 hours
  • Must be able to climb stairs multiple times per shift

All full time seasonal employees can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free employee lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly employee events

  • Guest Service Agent

    2 weeks ago

    Big Sky, Montana, United States Residence Inn by Marriott Big SkyThe Wilson Hotel Full time $25,000 - $40,000 per year

    Overview:Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign...

  • Mountain Sports School Sales Agent

    5 days ago

    Big Sky, Montana, United States Big Sky Boyne Resort Full time

    Overview:As a Mountain Sports School Sales Agent, you'll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you'll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing,...

  • Operations Manager for Transportation

    1 week ago

    Big Sky, Montana, United States Lone Mountain Ranch Full time $60,000 - $90,000 per year

    Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian...

  • Concierge

    2 weeks ago

    Big Sky, Montana, United States Makar Hotels And Resorts Lmr Llc Full time $40,000 - $60,000 per year

      Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian...

  • Front Desk Agent

    1 week ago

    Big Sky, United States Kerzner International Resorts Full time

    Agent, Front OfficeAt One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

  • Front Desk Agent

    3 weeks ago

    Big Sky, United States Kerzner International Resorts Full time

    Agent, Front Office At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests'...

  • Front Desk Specialist + Barista + Bartender

    3 days ago

    Big Sky, MT, United States Gravity Haus Inc Full time

    Gravity Haus is more than just a hotel-it's a social club and lifestyle brand designed for modern outdoor enthusiasts. Our members and guests enjoy curated experiences, premium hospitality, co-working spaces, fitness and recovery amenities, and sustainable food & beverage concepts. With locations across top adventure destinations like Vail, Breckenridge,...

  • Front Desk Specialist + Barista + Bartender

    5 hours ago

    Big Sky, MT, United States Gravity Haus Inc Full time

    Gravity Haus is more than just a hotel-it's a social club and lifestyle brand designed for modern outdoor enthusiasts. Our members and guests enjoy curated experiences, premium hospitality, co-working spaces, fitness and recovery amenities, and sustainable food & beverage concepts. With locations across top adventure destinations like Vail, Breckenridge,...

  • Front Desk Agent

    2 days ago

    Big Sky, MT, United States Lone Mountain Ranch Full time

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle...

  • Front Desk Agent

    6 days ago

    Big Sky, MT, United States Lone Mountain Ranch Full time

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle...

  • Front Desk Agent

    1 week ago

    Big Sky, MT, United States Lone Mountain Ranch Full time

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle...

  • Front Desk Agent

    1 week ago

    Big Sky, MT, United States Lone Mountain Ranch Full time

    Hiring for Winter 2025-2026 season (November, 2025-April, 2026) Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle...

  • Spa Desk Agent

    1 week ago

    Big Sky, United States Montage International Full time

    Live Your Passion. Add Your Magic.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.We welcome...

  • Front Desk Clerk

    3 weeks ago

    Big Pine Key, United States Equity LifeStyle Properties Full time

    Front Desk Clerk With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Big Pine Key, Florida. What you'll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and...