IT Intern

2 days ago

Columbus, Ohio, United States Ohio Department of Administrative Services Full time

Responsibilities
Under supervision and guidance, the IT Intern will:

  • Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation.
  • Support the Change Management process by helping track and log change requests.
  • Contribute to Disaster Recovery documentation and preparation activities.
  • Help update audit and compliance checklists, logs, and supporting records.
  • Participate in team meetings, record meeting notes, and follow up on assigned tasks.
  • Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management.
  • Provide general support to ongoing IT initiatives as needed.

Preferred Skills (not Required)

  • Exposure to IT service management tools (ServiceNow, ticketing systems).
  • Coursework or experience in project management, cybersecurity, or data analysis.
  • Ability to work independently with direction.
  • Strong organizational skills and attention to detail.

Minimum Qualifications

  • Currently enrolled in (or recently completed) a college program in Information Technology, Business, or related field.
  • Basic computer literacy, including familiarity with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong written and verbal communication skills.
  • Interest in IT systems, process documentation, or enterprise operations.

Organization
Administrative Services

Agency Contact Name and Information
Molli Marquez,

Unposting Date
Ongoing

Primary Location
United States of America-OHIO-Franklin County-Columbus

Compensation
Depends on Academic Level

Schedule
Part-time

Classified Indicator
Unclassified

Union
Exempt from Union

Primary Job Skill
Information Technology

Technical Skills
Basic Documentation, Data Analytics, Operations, Organizational Development

Professional Skills
Conflict Management, Creativity, Interpreting Data, Continuous Improvement

Primary Technology
Not Applicable

Agency Overview
The Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an
IT Intern
to support the Enterprise Service Management (ESM) team. This internship provides a unique opportunity for students or recent graduates to gain practical experience in enterprise IT operations while contributing to real projects that support state agencies.

The intern will assist with activities related to
ServiceNow administration, Change Management, Disaster Recovery planning, and Audit & Compliance tracking
. This is a
learning-focused role
, designed to provide exposure to IT systems and processes while building professional and technical skills.

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