Assistant Spa Manager

4 days ago

Durham, North Carolina, United States VO Med Spa - Tejvi Holdings Full time

Locations: We are currently seeking an Assistant Spa Manager (ASM) for our Durham, Winston-Salem, and Holly Springs locations.

About Us

Welcome to V/O, where beauty meets innovation As a premier aesthetic clinic, we're passionate about helping our clients look and feel their best through cutting-edge, non-surgical cosmetic treatments. Our team of skilled professionals delivers exceptional results with personalized care and an unparalleled client experience. We don't just follow trends—we set them. With a commitment to ongoing education and staying ahead of industry advancements, every member of our team is equipped to provide top-tier treatments. At V/O, beauty is a journey, and we're here to guide you every step of the way

Job Summary

The Assistant Spa Manager will support the Spa Manager in overseeing the daily operations of the studio while leading the team to provide excellent service, maximize profit, and maintain strict health and safety standards. This role is perfect for a motivated, client-focused individual with leadership experience in a spa, wellness, or retail environment.

Primary Job Functions

  • Assist in achieving membership and retail sales goals
  • Lead by example and create a welcoming environment for clients
  • Coach, train, and mentor Spa Associates and Providers
  • Manage workflow, hold weekly goal meetings, and track team performance
  • Maintain quality service and enforce spa standards
  • Handle incoming calls and client inquiries promptly
  • Coordinate marketing efforts with Spa Manager
  • Maintain a clean and organized spa
    Perform other duties as assigned

Qualifications

  • Experience: Minimum of 2 years in a commission-driven sales or spa environment, with some leadership or supervisory experience preferred.
  • Proven Track Record: Demonstrated ability to exceed goals and support team performance.
  • Strong Communication: Excellent consultative selling, negotiation, and presentation skills.
  • Team Leadership: Experience in coaching or managing a small team (2-5 people) is a plus.
  • Problem Solver: Strategic thinker with analytical skills to anticipate client needs and support team decisions.
  • Tech-Savvy: Comfortable using software tools for client management and performance tracking.
  • Education: High school diploma or GED required; bachelor's degree preferred.

Physical Requirements

  • Prolonged periods of sitting or standing at a desk and working on a computer
    Ability to lift up to 15 pounds

Benefits

  • Health & Wellness: Medical, dental, vision, disability, and life insurance options starting within 90 days.
  • Paid Time Off: Generous PTO and 7 paid holidays per year.
  • Retirement Savings: 401(k) plan with employer match.
  • Career Growth: Opportunities for advancement within a growing and dynamic company.
  • Supportive Culture: Leadership team invested in your success, development, and work-life balance.

Why Join Us?

At V/O Med Spa, we believe in the power of transformation—not just for our clients, but for our team members as well. As an Assistant Spa Manager, you'll play a key role in shaping the success of our team while advancing your own career. If you're ready to step into a leadership role, drive results, and help our spa grow, this is the perfect opportunity for you.

Apply Now

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