Acute Care Consultant

5 days ago

Saint Albans, Vermont, United States Northwestern Counseling & Support Services Full time

Are you passionate about making a difference in the lives of youth and families navigating complex mental health needs? Northwestern Counseling & Support Services, Inc. is seeking a dedicated Acute Care Consultant to join our dynamic Stabilization Support Team. This role offers the opportunity to lead with compassion, coordinate care across systems, and create meaningful impact in the lives of our most clinically acute clients.

As an Acute Care Consultant, you'll work in close partnership with the Children's Home and Community Based Program Manager to support team operations, guide clinical processes, and ensure timely access to higher levels of care for youth in the Franklin Grand Isle region. You'll serve as a key liaison between NCSS and community partners such as DCF, DMH, and local providers—helping to break down barriers and build bridges that lead to lasting stability for the children and families we serve.

The ideal candidate will bring good collaboration experience, strong organizational skills, and a family-centered approach to care coordination. You'll offer consultation and support to team members, contribute to quality improvement efforts, and occasionally provide direct services for clients receiving respite, psychiatric care, or waiting for placement.

This position offers a meaningful blend of systems-level coordination, team leadership, and direct clinical impact, all within a supportive and mission-driven environment.

Key Responsibilities:

  • Assist in managing the daily operations of the Stabilization Support Team
  • Coordinate access to higher levels of care for FGI-designated youth
  • Collaborate with DCF, DMH, and other partners to ensure appropriate services are in place
  • Provide guidance, consultation, and training to HCBS Children's team members
  • Support and track Coordinated Services Plans, waiver documentation, and compliance
  • Contribute to staff onboarding, morale, and team development
  • Maintain accurate, timely documentation and uphold Medicaid standards

Position requires:

  • Flexibility in scheduling and travel throughout region
  • Strong communication skills and a collaborative spirit
  • Commitment to professionalism and quality care

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Bachelor's degree in Human Services, Social Work, Psychology, or a closely related field.

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