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Branch Manager

7 hours ago

Dover, New Hampshire, United States HRCU - Holy Rosary Credit Union Full time

Description
We are seeking an experienced and dynamic individual to manage our state-of-the-art branch in Dover The credit union has over $480 million in assets, over 24,000 members and 90 employees. In 2024, we were recognized by Forbes as the
#1 Credit Union in New Hampshire
. Our headquarters is in Rochester, and we operate branches in Greenland, Farmington, and at Spaulding High School. Our field of membership extends throughout the state of NH and York County Maine.

The Branch Manager provides direction, training, and oversight to all branch staff ensuring the highest quality of service to members, maximum productivity and attainment of sales goals while maintaining compliance with all applicable laws, regulations, and policies. Duties include branch operations, member service, loan approval, and maintain sufficient skills in all branch positions to be prepared to assume any position necessary in the branch office. Maintaining effective employee relations is critical.

Cultivating strong and long-lasting relationships with existing and potential new members is critical.

The Branch Manager must be professional with well-developed skills necessary for supervising staff and servicing credit union members. Membership development and community engagement is a priority. In this role, you will promote the credit union through active participation in community and charitable events as a highly visible presence in the local area.

Requirements
Experience: 2 to 5 years of similar or related experience with demonstrated manager experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal skills: Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy.

Additional Skills

  • Work requires analytical ability, judgment, and ingenuity.
  • Professional level written and verbal communication skills.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability.
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment both independently and in a team environment.

What we offer
: HRCU recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. Our best-in-class benefits may include:

  • Paid time off- Vacation, Sick, Personal, Birthday
  • 11 paid holidays
  • Tuition reimbursement
  • Student loan repayment
  • Banking and loan discounts
  • Insurance – medical, dental and vision
  • Flex Spending Plans & Health Savings Account with employer funding
  • Company paid Short Term & Long Term Disability
  • Company paid Life Insurance
  • 401(k) retirement savings plan (with a match of up to 6%)
  • Professional Development

HRCU is a community-based credit union serving all of New Hampshire and York County Maine providing superior service to our members and making a difference in our communities. We believe in empowering our associates, providing an opportunity to thrive, and make a career at HRCU.

Applicant Instructions

  • Resume and cover letter required. Updates and communication will come through the portal.
  • No phone calls please.
  • Direct hire – no recruiter, agency, or sales inquires please.

A background check including references, prior employment, social security trace, credit report, and national/county/local criminal records.

HRCU is an Equal Opportunity Employer (EOE). We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.