Receptionist

Job Description: Receptionist

Overview:

The mission of is to empower students to transform the world. Students at Truth will graduate ready for success in college, career, and life. They will serve as active agents in the construction of peace. They will know who they are, what they want, and where they are going. They can walk into any space, find their place, and make a powerful contribution. Truth achieves this vision through a Montessori education built upon student-led classrooms with a learning environment deliberately designed to enable student engagement in meaningful, authentic work and to foster a close-knit community where students pursue justice and practice stewardship.

During SY2024-25, Truth serves a diverse population of 6th-11th grade students in Washington, DC, and will grow to become a 6th-12th grade school over the next two years.

Position:

The Sojourner Truth School is an established and successful middle school seeking a motivated and innovative Receptionist to help us continue to grow as we expand into high school. The Receptionist will report directly to the Chief Operating Officer and will be responsible for providing exceptional customer service as the first point of contact to all callers and visitors to the school, maintain a peaceful, prepared environment in the lobby, and provide task support as needed to all members of the Operations Team.

The Receptionist, like all other staff, should be fully invested in Truth's two Design Principles:

• Students need to be prepared for life, not just for school.
• Each student's identity, voice, perspectives, and choices matter.

Responsibilities:

• With a positive disposition, greet all callers and visitors to the school, and route phone calls to staff members.
• Receive, organize, and proactively seek out information regarding upcoming events and general school issues to be able to provide accurate information to any student, staff, or family member who needs their questions answered.
• Process all guests and tardy/early departing students.
• Ensure that the front desk and lobby remain tidy and welcoming, and that any needed supplies are always available for students, staff, or visitors.

• Prepare outgoing mailings and materials.

• Supporting all aspects of school that are not explicitly instructional, such as (but not limited to): Lunch program support, building maintenance, data management, communications, and logistical support as needs arise.

• Provide task support to all members of the Operations Team.

• Customer service experience serving people of various backgrounds;

• Familiarity with a data system (or a student information system like eSchoolPlus) and Google Workspace; experience with a spreadsheet;
• Organized and able to multitask in a high-energy environment;
• An entrepreneurial and grit-oriented mindset that reflects a hunger for all modes of feedback, and an eagerness to grow quickly and excel in a fast-paced environment;
• Motivated by the mission to set a national model for a high-quality, urban public Montessori secondary school;
• Warm and personable communicator;
• Clear judgment, a mature interpersonal style and the ability to meet deadlines;
• Demonstrated commitment to the potential of urban youth to succeed in rigorous educational settings;
• Tentatively on-site from 7:30am until 4:00pm with additional hours required based upon special events at the school (parent-teacher conferences, family events, etc.), with a 30-minute lunch break.

Physical Requirements:

The physical requirements outlined here are indicative of what is needed for an employee to effectively carry out the essential duties of this position. Reasonable accommodations can be provided to assist individuals with disabilities in performing these essential functions.

Physical Requirements

Detailed Description

Sitting: 70-80%

• Must be able to sit for extended periods, often 6-8 hours per day, with the ability to move occasionally throughout the day.

Standing/Walking: 10-15%

• Occasionally required to stand and walk short distances, such as to greet visitors or move around the office.

Reaching/Bending: 5-10%

• Frequent reaching above shoulder height and occasional bending to retrieve items or organize documents.

Lifting/Carrying: 2-5%

• Must be able to lift and carry objects weighing up to 10-20 pounds, such as office supplies, packages, or files.

Visual 90-100%

• Ability to view computer screens and printed documents for long periods. Must have close vision and be able to adjust focus.

Hearing 90-100%

• Must be able to hear and understand conversations in person and over the phone in a busy environment.

Speech 90-100%

• Clear verbal communication is required for answering phones and interacting with clients and staff.

The Sojourner Truth School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $43, $50,413.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person