Educational Specialist, Training and Capacity Building

EDUCATIONAL SPECIALIST, TRAINING AND CAPACITY BUILDING

Unit: Programs

Department: Youth Services

Reports to: Coordinator, Training and Capacity Building

Classifications: Exempt, F.T. (YSD)

The Training and Capacity Building Specialist is responsible for developing, facilitating, and assessing internal and external trainings that promote cultural humility, trauma-informed care, and best practices to inform professional development opportunities for supporting LGBTQIA+ youth by HMI staff and community partners.

Essential Functions:

% Time

Role Description

65%

Training and Capacity Building Services

· Workshop development and facilitation, including:

· Design and deliver dynamic, interactive training modules for youth-serving professionals, educators, healthcare workers, and institutional partners.

· Facilitate workshops on topics such as LGBTQIA+ cultural competency, trauma-informed care, anti-racist practices, harm reduction, and inclusive youth engagement.

· Assess training impact using feedback surveys, pre/post-tests, and outcome assessments to continuously improve effectiveness.

· Support onboarding of new HMI staff through culturally relevant and equity-centered orientation sessions.

· Conduct training coordination and logistics, including:

· Securing and procuring in-person training spaces or setting up virtual sessions using the agency's meeting software

· Managing pre and post-training material distribution

· Tracking and recording attendance data in Salesforce and sharing reports with the data team

· Maintaining an organized database of training participants for funding compliance and future communications

· Engage in outreach and engagement efforts, including:

· Conduct continuous outreach to expand training participation, engaging with Community-Based Organizations (CBOs), NYC Department of Education, Licensed Masters/Clinical Social Workers (for NYSED CEU trainings), and other adult learners.

· Conduct and share consistent, monthly training and capacity building communication, such as a newsletter

· Promote training opportunities through social media and interagency communications

· Stay current with trends in public health, adolescent development, and LGBTQIA+ best practices.

10%

Programmatic Direct Service

Work closely with other HMI departments and staff to support ongoing programs and services

1. Outreach and engage youth during Program Common Hours (3:30pm – 7:30pm).

2. Prepare for and facilitate weekly ad-hoc group-based activities for general programming, as needed.

3. Perform general staff duties, such as Café duty, general event set-up/breakdown, etc.

4. Participate and assist with general HMI agency-wide events.

15%

Administrative & Other Duties

Track youth member enrollment/activities and contractual requirements, and prepare reports and paperwork requested as needed by agency or funders.

1. Maintain client-level data, including follow-up notes and referral logs.

2. Maintain group-level documentation, including sign-in sheets and session summaries in Salesforce

3. Document, code, and enter data for program analysis.

4. Submit all necessary documentation to Data Coordinator(s).

Participate in professional development trainings

As needed

Other duties as assigned by supervisor.

Knowledge, Skills, and Abilities Required:

1. Bachelor's degree in education, health education, public health, or related human services field.
2. Experience navigating community networks and engaging in partner efforts to expand profewsional development opportunities for adult learners.
3. Experience facilitating group discussions and managing a variety of small and large group dynamics.
4. Experience planning and implementing workshops and trainings.
5. At least two years experience working with at-risk adolescent and LGBTQ populations, as well as diverse youth populations in an urban setting from various cultures, intersections, and backgrounds.
6. Ability to exercise independent judgment when appropriate; strong decision-making skills.
7. Strong oral and written communication skills.
8. Computer Skills: Strong with proficiency in Microsoft Word and Outlook; familiarity with Salesforce, Microsoft Teams, spreadsheet/database applications.
9. Bi-lingual (Spanish-English) skills a plus.

Working Conditions:

1. Work at 2 Astor Place, NYC
2. Standard Hours are Mon – Fri, 12:00 PM – 8:00 PM, with an hour lunch break; occasional schedule changes for outreach work and events.