General Manager

PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services for customers in the commercial, industrial, and municipal market sectors. Founded in 1977, PumpMan has locations throughout the Unites States and is actively expanding its network to deliver services to a wider area and broader customer base. PumpMan joined the Harrington family of companies in 2023, and, in combining forces, created an industry leading single source provider for process solutions products, design, installation, maintenance, and repair. We are also committed to stocking products in branches and regional distribution centers, allowing us to deliver unmatched customer service by having a wide variety of products immediately available.

Our national footprint, dedication to service and highly trained, passionate team members have made Harrington and PumpMan prominent, highly respected names in our industry and enabled our success for more than 6 decades. We realize our greatest asset is our people and we are dedicated to offering opportunities for training, personal growth, and career advancement. If you are looking for an excellent company that offers not just a job, but a career path, then come join our winning team

Responsibilities

• Creating & implementing strategies for business growth leveraging existing customer relationships.
• Hiring a technically competent team that meets and exceeds the technical requirements of our customers.
• Manage the profit and loss statement.
• Put in place a disciplined management process to ensure an efficient and safe work environment.
• Ensuring that departments perform quality work for our clients.
• Coordination and managing of short duration projects based on approved Proposals created by our Estimating Departments. Jobs range from: Planned Maintenance, Removal & replacement of Pumps, Controls, Piping systems, and related components for Domestic water & wastewater pumping systems.
• Attend job-Walks, meet Customers, and gather information necessary for Estimators to properly Bid on new Projects.
• Work with Estimators and planned Maintenance teams to ensure all aspects of the project are captured in the Estimate & subsequent Proposal.
• Participate in Bid Processes by assembling all necessary Forms, Material Data, Bonds, Insurance documents, Transmittals, and related Bid components within the specified submission time.
• Sending and follow-up of proposals to customers.
• Develop project timelines and schedules when required.
• Coordinate with customer, sales, dispatch, purchasing, and team members to ensure all project requirements and budgets are met.
• Generate minor estimates and technician work orders for routine services, including the scope of work, materials, outside services, etc.
• Create proposal verbiage based on estimates and the intended scope of work.
• Perform final punch lists, close-out documents, and timely invoicing.
• Review job costs, analyze productivity and efficiencies of technicians and other staff identifying any issues for correction or future reference for improvement.
• Work closely with accounting and other internal/external departments.
• Engage with customers for any dispute resolutions and to ensure customer satisfaction with our services.
• Participate in operations, sales, and Townhall meetings as necessary providing status updates to other departments.
• Coordinate and participate in regular safety training (in-house, by contracted 3rd party safety company, and for field tailgate meetings).
• Mentoring field employees to gain their trust and cooperation.
• Other related tasks as assigned.

Requirements

• Deep experience in the water management, groundwater wells, contracting, construction, or industrial service industries preferred.
• Technical college degree, relevant Trade School certifications or demonstrated success earned from on-the-job experience preferred.
• Strong knowledge of MEP (mechanical, electrical, and plumbing) systems or construction/contracting experience with pumps, and motor control knowledge
• Proficient with typical Microsoft office and Adobe.
• Experience with Sage Accounting is a plus.
• Minimum 3 years of experience with Mechanical systems, service, maintenance, or sales, preferably in a managerial position.
• Experience with pumps, municipal process equipment, and/or municipal/industrial field services
• Demonstrated career progression within a business or the industry, ideally with exposure to two or more functional areas (e.g., sales, engineering, operations, or service)
• An MBA is preferred but not required — primarily as an indicator of the candidate's willingness to invest in their development and their readiness to manage a full P&L
• Humility
• Interest in learning and growing
• Sense of urgency - bias towards taking action

PumpMan, a Harrington company provides an outstanding benefits package, designed to support our employees' health, financial wellness, and work-life balance, with options that go above and beyond standard offerings

Insurance

• Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
• Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
• FSAs: Flexible spending options for health and dependent care expenses.
• Dental: Comprehensive, including orthodontic care for both children and adults
• Vision: Includes discounts on Lasik.
• Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
• Life Insurance and AD&D: Company paid life and AD&D coverage
• Long Term Disability: Company paid LTD program
• Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
• Employee Assistance Program: Professional support for employees during critical times.
• Disability: Options for both short- and long-term coverage.

Retirement

• 401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%

Work/Life Balance

• Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
• Holidays: 7 paid holidays, including the day after Thanksgiving.
• Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.

Harrington continuously seeks new ways to enhance benefits to help our employees thrive in every area of their lives.

Harrington is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, gender identity, sexual orientation, disability status, protected veteran status, age, or any other characteristic protected by law.