Medical Director

Job Summary

Position oversees and delivers a full range of high-quality, patient-centered professional primary care services in an outpatient clinical setting. Exercises extensive independent judgment in clinic service delivery, staff management and strategic clinic operations. Works closely with Executive Leadership and clinic personnel in fulfilling the responsibilities of this multi-functional role. Works closely with the Chief Business Officer in creating and executing strategies that increase clinic patient populations, promote clinic services, and build partnerships throughout the organization's service areas. Incumbent serves as the medical subject matter expert for the organization and represents the clinic for outreach and networking purposes.

Job Purpose

Position oversees clinic medical and non-medical personnel and operations, ensuring risk management and quality of care and developing and implementing all medical processes, practices and policies of clinic operations. Provides leadership and operational management of clinic and organization goals and objectives. Develops and leads the implementation, evaluation and continuity of all clinic services, operations and personnel, ensuring clinical quality, administrative efficiency and patient-centered strategy in the delivery of safe, high-quality care.

Essential Functions

Essential functions are the primary duties/main job responsibilities that an incumbent must be able to perform, with or without accommodation. Key accountability areas include clinical leadership and oversight, staff management and development, operational efficiency and strategic planning, patient advocacy and care, and quality assurance and compliance.

Job Factors

Minimum Education Level Required: Medical degree from an accredited institution, Board certification in internal or family medicine, active State of Florida licensure, and federal DEA certification without restrictions. HIV/AIDS certification (AAHIVS) and ACLS or BLS certifications preferred.

Minimum Experience Level Required: Minimum eight years' experience practicing medicine in a healthcare practice or clinical setting, minimum three years as medical director. Previous experience treating HIV/AIDS

Knowledge, Skills and Abilities

• Current credentialing with major insurance providers in Florida.
• Exceptional written and verbal communication skills; bilingual in Spanish preferred.
• Strong knowledge and understanding of legal and ethical standards for the delivery of medical care, preferably inclusive of HIV/AIDS.
• Comprehensive knowledge of quality, safety and infection control standards and their applications.
• Proficiency in Microsoft Office Suite, associated clinical program technology (electronic medical/health records) and vendor billing platforms and software; eCW preferred.
• Knowledge and practical application of current principles, methods and procedures for the delivery of medical evaluation, diagnosis and treatment of specified area of expertise.
• Knowledge of healthcare practice operations including electronic health records, associated billing administration, and regulatory requirements, including HIPAA.)
• Selfdirected and selfmotivated, proactively prioritizing competing demands efficiently and independently.
• Strong leadership and team development skills including management, mentoring, training and advising clinical professionals and student teams;
• Strong project management and strategic planning skills that set clear task objectives, achieve desired outcomes, and advance program viability.
• Knowledge and understanding of drugs and nonpharmaceutical patient care aids and the ability to prescribe dosage and instruct patients in correct usage.
• Strong interpersonal skills, socially oriented toward problemsolving and communitybuilding.
• Exceptional time management, professionalism and organizational skills and abilities.

Work Environment

Physical Demands

The physical demands described represent those that an employee must meet in order to perform the essential functions of the job. Reasonable accommodation may be made in compliance with the Americans with Disabilities Act of 1990.

• Moderate to low physical activity, including standing and walking for up to four hours per day
• Ability to lift 1525 pounds
• Mobility within the office and parking lot
• Motor vehicle operation to offcampus locations and events (Travel 25%)
• Access information using a computer
• Access clinical materials and utilize medical equipment within a clinical environment.

Environmental Conditions

Indoors in an environmentally controlled space with exposure to environmental hazards (contaminants, hazardous equipment and infectious disease.) Occasional work outdoors exposed to elements.

Frequent performance of position duties while standing, walking and while in motion and manipulating medical devices and other equipment.

Frequent computer use at a workstation up to two hours or more at a time.

Frequently fast-paced work with unscheduled interruptions.

Work may require an adjusted work schedule, overtime and evening/weekend hours in order to meet patient care demands.

Public contact position requiring clinic-appropriate apparel and use of personal protective equipment.

Disclaimer

This job description is intended to describe the general functions and context of the work to be performed by position incumbents. It is not intended to be a complete representation of all duties, responsibilities, and skills required for this job classification and is subject to change at any time, with or without notice.

Position incumbents must meet occupational demands and fitness-for-duty requirements. Submissions without a cover letter will be automatically disqualified.

About Hope and Help Center of Central Florida Inc

Welcome to Hope & Help, a non-profit health organization and medical clinic committed to reducing the alarming rates of HIV and STI transmissions in Florida. Our mission is to provide comprehensive health education, prevention, testing, and treatment. We offer free, rapid testing for HIV, Syphilis, and Hepatitis C at various locations to ensure accessibility. The Medical Clinic provides STI testing and treatment options in Orlando, with patient assistance programs ensuring inclusivity. We understand the interconnected nature of health and offer services such as housing assistance, transgender healthcare, and hormone replacement therapy. Six support groups are also available to provide emotional support. Visit us for a warm and welcoming environment where we stand as the beacon of healthcare you need for testing and treatment. Together, let's end the HIV and STI epidemic in Florida.

---