CHIEF TECHNOLOGY OFFICER

Job Title: CHIEF TECHNOLOGY OFFICER - on-site

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family

Overview:

We are seeking a Chief Technology Officer to provide strategic and technical direction in the planning, development, evaluation and coordination of information and technology systems based on the annual and longer-term organization priorities and plans.

What You Will Do:

• Provide strategic and technical direction in the planning, development, evaluation and coordination of information and technology systems based on the annual and longer-term organization priorities and plans.
• Oversee all aspects of Information Technology (IT) by owning the rapid development in technology processes and managing the technology team in its support of the company's technology solutions for both external and internal users.
• Provide Financial Management to include operating and capital budgets for systems and staff, cost-benefit analysis, workforce planning, ROI, and contract negotiations.
• 24/7 on-call support as needed.

Requirements:

What We Are Looking For:

• 10 years of experience as a Chief Technology Officer, Director, Program Director for Application Development, Chief Innovation Officer, Director in Information Technology, or similar duties under a different job title.
• 10 years of experience with the following:
• Leading and managing large-scale technology projects utilizing Waterfall and/or Agile methodologies.
• Senior IT management experience, overseeing IT infrastructure, software delivery and program management.
• Leading and managing large-scale technology projects utilizing Waterfall and/or Agile methodologies.
• 5 years of experience in the following:
• Managing IT service desk.
• Working with Cloud including AWS and Azure Cloud.
• Working with regulations related to data management and security.
• Managing Contact Center platforms (Avaya, Genesys, Cisco, etc.).
• Managing Data Center Operations.
• Implementing and maintaining online and/or mobile platforms.
• Implementing and maintaining CRM platforms such as Salesforce or equivalent.
• Deploying digital tools such as secure email, SMS and Chatbot.
• Migrating platforms from on-premises to Cloud.
• ScrumAlliance Certified ScrumMaster and ITIL V3 or higher Foundation Certifications.
• Willingness to provide 24/7 on-call support as needed.
• Work requires on-site presence in Chatsworth, CA office.

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer – Veterans / Disabled

Drug-free Workplace

Pay Grade Info:

To provide greater transparency for candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $237,141-$375,000/year.

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

• Competitive pay
• Subsidized health care including medical, dental and vision
• FSA and HSA
• Company-Paid Life and A&D insurance
• Discounts on loans (must be a member)
• Paid Vacation, Holiday, and Sick time
• 401k Retirement Saving Plan with a 6% safe harbor employer match
• Educational Assistance Program and more

About Us:

Founded in 1957, Premier America is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.