Client Service Associate

4 days ago


Boston, Massachusetts, United States Atlantic Group Full time $60,000 - $120,000 per year

Client Service Management

  • Ensure top-tier operations and service for institutional and private clients.
  • Communicate with clients and counterparties; resolve issues and recommend solutions.
  • Supervise junior staff, reviewing their work for accuracy and timeliness.
  • Approve performance reports, statements, invoices, and investment instructions.
  • Coordinate brokerage transactions and wire transfers.
  • Work with the Investment Team and other internal groups to manage client relationships.
  • Participate in planning meetings and offer operational insights.

Projects & Strategic Initiatives

  • Review and improve client service processes.
  • Collaborate on team-wide and firm-wide process upgrades.
  • Support strategic development projects for client service systems.

Qualifications

  • Detail-oriented, strong problem solver, and able to multi-task.
  • 1–3 years of experience (investment operations preferred), supervisory background a plus.
  • Proficient in Microsoft Office; strong communication and team skills.


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