Client Service Associate
4 days ago
Client Service Management
- Ensure top-tier operations and service for institutional and private clients.
- Communicate with clients and counterparties; resolve issues and recommend solutions.
- Supervise junior staff, reviewing their work for accuracy and timeliness.
- Approve performance reports, statements, invoices, and investment instructions.
- Coordinate brokerage transactions and wire transfers.
- Work with the Investment Team and other internal groups to manage client relationships.
- Participate in planning meetings and offer operational insights.
Projects & Strategic Initiatives
- Review and improve client service processes.
- Collaborate on team-wide and firm-wide process upgrades.
- Support strategic development projects for client service systems.
Qualifications
- Detail-oriented, strong problem solver, and able to multi-task.
- 1–3 years of experience (investment operations preferred), supervisory background a plus.
- Proficient in Microsoft Office; strong communication and team skills.
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