Rolls-Royce - Bentley Service Technician

O'GARA in Thousand Oaks has an immediate opening for a highly qualified Service Technician in our incredibly busy service department. O'GARA has been a prestigious name in the Luxury automotive space for decades with multiple locations and Brands. We represent Rolls-Royce, Bentley, Lamborghini, McLaren, Pagani, Aston Martin, Koenigsegg and other Luxury vehicles. We're not just looking for a technician, we're looking for a team member. Our ideal candidate takes pride in their work, values teamwork, and is committed to delivering high-quality service to every customer. Come join us working with Brands that represent automotive history with the highest pedigree and enjoy the financial benefits that come with it.

What We're Looking For

• Prior Rolls-Royce/Bentley experience preferred.
• We will consider prior Audi, Porsche, BMW and VW experience if highly skilled.
• Must have extensive knowledge and skill with electrical systems.
• Certifications with Bentley and Rolls-Royce move to the front.
• EV knowledge and certifications.
• Compensation will be based on experience and skill level

Requirements And Qualifications

• High school diploma or the equivalent
• Must have valid California Driver's License and be insurable
• ASE certification preferred
• Proficient mechanical skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct

Duties And Responsibilities

• Receive Repair Orders from dispatcher on a computer terminal and take the vehicle to stall areas
• Perform work on Repair Orders with efficiency and accuracy, in accordance with dealership and factory
• Communicate with Parts Department to obtain needed parts. Inform Service Manager if a vehicle is awaiting parts and pursue special ordering of parts, if appropriate
• Save and tag parts if the job is under warranty or if requested by the customers
• Examine the vehicle to determine if additional safety or service work is required
• Inform Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
• Diagnose the cause of any malfunction and perform repair, if authorized by the customers
• Document work performed on each vehicle on the Repair Order using the concern, cause, and correction format. State repair diagnosis/description as clearly as possible on your terminal, as this is what the Customers will see and how the billing will be determined
• Road test vehicles to quality check work performed as required, keeping in mind that customers' vehicles should not be used for personal errands and should not be operated illegally or unsafely
• Seat belts must always be worn
• Continually monitor status of each vehicle and inform the Service Manager. Escalate "wait" jobs as much as possible. Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent
• Ensure that customers' vehicles are returned to them as clean as they were prior to being serviced
• Properly use the special tools and equipment provided by the Service Department
• Maintain an inventory of tools not normally inventoried by the Service Department as "special tools"
• Maintain the workspace assigned in an organized and clean manner
• Produce quality work that displays pride in workmanship
• Review technical bulletins and other publications as assigned by management
• Participate and utilize technical training as requested by management
• Attend training classes as directed by management
• Perform other job-related duties as assigned by corporate management

Benefits

• Health, dental, and vision coverage
• Paid time off and vacation
• Employee vehicle purchase plans
• Retirement saving-401K plan
• Life and disability benefits plans
• Paid training, growth opportunities
• Discounts on products and services
• Long term job security

Compensation: $ /hr. (Depending on experience)
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.