Current jobs related to Lead Residential Program Manager - Boston, Massachusetts - Bay Cove Human Services, Inc.

  • Assistant Community Manager

    2 weeks ago

    Boston, Massachusetts, United States Equity Residential Full time

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.How We Deliver a Winning Performance:Question AuthorityWalk the TalkShare KnowledgeListen, not just HearSee the...

  • Regional Marketing Manager-Boston, MA

    13 hours ago

    Boston, Massachusetts, United States Mill Creek Residential Full time

    At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be...

  • Cook Female Residential Program

    9 hours ago

    Boston, Massachusetts, United States Gavin Foundation Inc Full time

    JOB TITLE: CookREPORTS TO: Program DirectorSUMMARY OF POSITION: The Cook is responsible for preparing and serving nutritious meals to residents of our residential substance abuse treatment programs. This position ensures that all food is prepared under sanitary conditions, following organizational policies and Department of Public Health regulations. The...

  • General Property Manager

    2 weeks ago

    Boston, Massachusetts, United States FirstService Residential Full time

    DescriptionJob Overview:  As a Community Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. This position has oversight of all aspects...

  • Residential Counselor

    13 hours ago

    Boston, Massachusetts, United States Vinfen Full time

    OverviewAs a Residential Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by either...

  • Residential Counselor

    13 hours ago

    Boston, Massachusetts, United States Vinfen Full time

    OverviewProvide individual and group support to persons served in a residential program. Teach skills to enhance independence and quality of life. Ensure a safe, secure and clean residential environment. Assist individuals in becoming fully integrated into their communities. Teach skills to enhance independence and self-advocacy, and support choices that...

  • Lead Technical Program Manager

    2 weeks ago

    Boston, Massachusetts, United States Manulife Full time $124,250 - $230,750

    We are seeking a Lead Technical Program Manager (Director level, individual contributor) to lead, learn, and grow with our team This unique role will be based in Toronto, Canada (highly preferred) or Boston, USA, supporting our transformation journey in the Global High Net Worth (GHNW) business.Our GHNW business is undergoing a three-year transformation to...

  • Residential Concierge

    2 weeks ago

    Boston, Massachusetts, United States PrismHR Full time

    Position SummaryAdding an extra touch of comfort, convenience, and luxury, aResidential Conciergeexceeds residents' expectations by executing an Elite Level of Service. A Residential Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance and executing tasks in accordance with resident requests...

  • Residential Real Estate Specialist

    13 hours ago

    Boston, Massachusetts, United States Bank of America Full time $145,000 - $215,000

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • High-End Residential Superintendent

    9 hours ago

    Boston, Massachusetts, United States Lensa Full time

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Dowbuilt. Clicking "Apply Now"...

Lead Residential Program Manager

12 hours ago

Boston, Massachusetts, United States Bay Cove Human Services, Inc. Full time $67,000 - $68,850

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:


As a member of the multidisciplinary ACCS Integrated Team, the Lead Program Manager, in collaboration with an Assistant Program Manager, provides for the day to day administration of a group living environment or a supported independent environment for adults experiencing mental health conditions (known as the "home program"), as well as direct intervention with Persons providing modeling and onsite supervision to Engagement Partners regarding the implementation of interventions. In addition, the LPM provides direct supervision to Integrated Team Program Managers responsible for overseeing other residential programs. The LPM contributes to Bay Cove's mission by partnering with Persons to work towards personal goals in order to achieve greater independence and improved quality of life.

This is an exempt position.


Supervisory Responsibilities:

Assistant Program Manager, if applicable

Engagement Partners at the home program

Program Managers responsible for other residential programs in Integrated Team

Essential Functions of the Position:

  • Responsible for guiding program culture by demonstrating leadership in how overall engagement with Persons occurs by knowledgeably incorporating the practices and philosophies of evidence based practices such as Stages of Change, Motivational Interviewing, Harm Reduction, Seeking Safety, Trauma Recovery and Empowerment Model (TREM) into program culture.
  • Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals
  • Participate on the Engagement Team of assigned persons in collaboration with the Team Clinician and other Team members
  • Perform and oversee residential operations in collaboration with APM for home program, and supervise the performance of assigned PMs managing other residential programs, in areas including:
  • Oversee staff scheduling and shift coverage as needed.
  • Provide oversight for all financial and budgetary procedures including petty cash, client finances, and payroll.
  • Monitor collection of rent and other charges and assist in developing responses including applications for oversight of finances and debt elimination plans.
  • Provide oversight of Medication Administration Program (MAP) and periodic medication administration.
  • Maintain accurate programmatic documentation such as fire drills, emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation assigned
  • Ensure that agency and regulatory standards are met and maintained, including agency QA audits, DMH licensing, Executive Order 509, and MAP reviews.
  • Ensure proper maintenance of the physical site in compliance with all city, state, federal, DMH and Bay Cove regulations and requirements. 
  • Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.
  • Contribute to the overall
  • functioning of the Integrated Team by sharing in the
  • functioning of the Integrated Team by sharing in the administrative responsibilities and on-call coverage
  • on a rotating basis as assigned.
  • Provide supervision of program staff, including hiring, training, progressive disciplinary action, and evaluation.
  • Oversee and participate in implementation of Bay Cove Environment Matters process
  • Produce DMH incident reports, assure the accuracy and quality of those produced by other staff and use information from reports to inform action regarding individual Persons served and to identify and address potential trends/themes
  • Collaborate with other Bay Cove departments (e.g. Housing, Accounting) and external entities including the Department of Mental Health, Department of Corrections, public and private housing agencies, etc.
  • Flexibly shift between remote and onsite work as directed by supervisor given the needs of Persons and programs and external factors that may come into play
  • Perform other duties as assigned by supervisor

Requirements for the Position:

  • Bachelor's Degree, preferably in Psychology, Social Work, or a related area.
  • A High School diploma or GED plus three years direct care experience providing services to adults with mental health issues or related population can be substituted for the above degree requirement.
  • Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
  • Demonstrated supervisory and management experience.
  • Professional writing and verbal communications skills.
  • High degree of personal organization, attention to detail, and time management skills.
  • Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
  • Department of Public Health certification in medication administration required within 3 months of hire. 
  • CPR and First Aid certification required within 3 months of hire.
  • Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.
  • Use of personal cellular telephone for work communication.
  • Valid driver's license preferred.
  • Bilingual candidates encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Range: $67,000-$68,850 annually

#BayCoveACCS