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Worldwide Channel Sales u0026 Operations
7 hours ago
Summary
The WW Channel Strategy u0026 Operations (CSO) focus on developing and deploying worldwide sales programs and standard processes to deliver the best customer experience in the Channel, and drive Apple Channel sales. With deep functional expertise in digital, physical and people enablement spaces, WW CSO closely collaborate with many cross-functional teams at both WW and regional levels.nnWe are looking for a visionary and hands-on AIML Sales Platform and Content Leader to build and scale Channel Sales LLM platform that empowers internal and external tech teams with modular, reusable AI capabilities — enabling faster innovation, automated content operations, and seamless delivery of intelligent solutions across the sales ecosystem.n
Description
nKEY RESPONSIBILITIESnn1. AIML PLATFORM AND CONTENT AUTOMATION STRATEGY u0026 VISION:n- Define and drive WW Sales LLM and Content Automation platform, aligned with business Collaborate with cross-functional teams to understand business needs, customer struggles, and industry trends to shape a compelling product Translate business goals into technical requirements, driving the AIML Sales architecture needed to deliver scalable, ground breaking AI/ML solutions.nnn2. MODULAR AIML SALES KITS:n- Develop Sales AIML platform that is extensible and reusable, ensuring AI capabilities are composable, secure, and easy to adopt via APIs, SDKs, and service integrations. nn- Build reusable, plug-and-play AI components (e.g. summarization, classification, retrieval)nn- Design secure APIs, SDKs, and orchestration tools for integration into internal Identify and coordinate reuse of internal models; prevent duplication across Works with other teams to integrate AI kits into existing tools and pipelines.nnn3. CONTENT AUTOMATION PLATFORM:n- Build tools that help internal content authors use LLMs for speed and Manage workflows across taxonomy, DAM, localization, and Enable content delivery through APIs, SDKs, and plug-ins to partner Owns platform architecture and scaling of content storage, tagging, and workflow Supports external partner teams integrating AI-powered content into their portals or eComm tools.nnn4. SCALABILITY u0026 INNOVATION:n- Stay on the cutting edge of AI/ML technologies, incorporating standard processes and innovations to continuously improve product Build partnerships with external technology vendors and AI research institutions to stay ahead of trends and foster collaboration.nnn5. METRICS u0026 PERFORMANCE:n- Establish and monitor product success metrics (adoption, engagement, revenue impact) and use data-driven insights to drive continuous product Manage and prioritize the product backlog, working with engineering teams to ensure timely delivery of high-impact features.n
Minimum Qualifications
Experience: 10+ years of experience in product management, business or market development. Experience building AI/ML-focused product solutions is preferred. Proven track record in building and scaling AI/ML solutions, preferably in sales chatbot domains. Consulting experience preferrednnTechnical Expertise: In-depth knowledge of AI/ML models, data pipelines, cloud technologies, and product architecture. Experience with NLP, machine learning, content management systems, content authoring, digital asset management and workflow tools.nnDomain Knowledge: Experience in AIML models, infrastructure and technology with a deep understanding of how AI can enhance content creation and automation.nnBachelor's degree or equivalent experience in Computer Science, Data Science.n
Preferred Qualifications
- Collaboration: Strong cross-functional collaborator with excellent communication skills to influence key partners and drive alignment across Problem Solving: Ability to translate complex business problems into actionable AI/ML-driven product Agility: Experience working in Agile environments, with a focus on iterative product development and rapid Master's degree or PhD in AI/ML is a strong plus.n
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $243,100 and $365,400, and your base pay will depend on your skills, qualifications, experience, and location.u003cbru003eu003cbru003eApple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. u003ca href='' target='_blank' aria-label='Learn more about Apple Benefits (Opens in new window)'u003eLearn more about Apple Benefits.u003cspan class='icon icon-after icon-external' aria-hidden='true'u003eu003c/spanu003eu003c/au003eu003cbru003eu003cbru003eNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.u003cbru003e
