Front Desk Agent-F/T

2 days ago

San Diego, California, United States SpringHill Suites by Marriott Oceanside Full time

About us

ORAM Hotels is thriving in San Diego, CA. We are professional, agile and engaging.

Our work environment includes:

  • Modern office setting
  • On-the-job training
  • Growth opportunities

About us

ORAM Hotels, we are professional, innovative, fast-paced. We are looking for Front Desk Agents. At ORAM Hotels, we allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. By going our own way, we have created some of the world's best hotels and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. ORAM Hotels is looking for top talent and we look forward to hearing from you Apply Today.

Our work environment includes:

  • Modern office setting
  • Wellness programs
  • Growth opportunities

Our receptionists are responsible for greeting people at the front desk, answering incoming calls, managing customer billing requests and other clerical duties. We're seeking bright, pleasant individuals who can be easily trained and take direction from our management team. The ideal candidate will combine a friendly persona with a discreet approach to ensure that your experience here is a positive one.

Responsibilities:

  • Greet customers in a friendly manner at all times.
  • Answer the phone in a timely and professional manner.
  • Monitor the area of reception and lobby areas to ensure the safety of guests, staff, and property.
  • Answer questions about hotel services and facilities.
  • Direct guests to the appropriate department or person.
  • Assist guests with luggage, valet parking, and room delivery.
  • Provide after-hours assistance for room service, housekeeping, and others as needed.
  • Know when to refer guests to supervisor or manager.
  • Know when to refer customers to another company.
  • Deal effectively with difficult guest or complaints.

Job Type: Full-time

Pay: $21.50 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Referral program
  • Vision insurance

Ability to Commute:

  • San Diego, CA Required)

Ability to Relocate:

  • San Diego, CA 92101: Relocate before starting work (Required)

Work Location: In person

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