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Supply Chain Improvement Manager

2 days ago

Glen Allen, Virginia, United States Owens & Minor Medical Inc. Full time

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care.

Global Reach with a Local Touch

  • 140+ years serving healthcare
  • Over 14,000 teammates worldwide
  • Serving healthcare partners in 80 countries
  • Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
  • 40+ distribution centers
  • Portfolio of 300 propriety and branded product offerings
  • 1,000 branded medical product suppliers
  • 4,000 healthcare partners served

Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Summary

*Will consider remote US based candidates if qualified*

The anticipated salary range for this position is up to $80,000- $100,000 yr./ The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Role Summary

Responsible for owning day-to-day operational relationships with Owens & Minor's Top Supplier Partners and key supply chain partners. This role focuses on driving operational excellence, supplier compliance, and network optimization through freight, delivery, documentation, and performance management programs. Partners proactively with suppliers and internal stakeholders to identify and implement opportunities that improve cost, service, and overall supply chain performance while ensuring supplier standards exceed Owens & Minor expectations.

Serves as the primary operational point of contact for suppliers with greater than $1M in annual sales and plays a critical role in strengthening supplier relationships while continuously improving the efficiency and resilience of the supply chain network.

Core Responsibilities
  • Serve as the primary day-to-day relationship owner for Top Suppliers, managing all operational interactions and issue resolution across field and home office teams.
  • Develop, manage, and enforce supplier compliance programs focused on parcel performance, delivery execution, documentation accuracy, and operational standards to improve network efficiency.
  • Identify, evaluate, and drive continuous improvement opportunities across the supply chain network, including freight optimization, backhaul opportunities, factory-direct programs, truckload utilization, and other cost-to-serve initiatives.
  • Collaborate with suppliers and internal stakeholders to identify profit and margin enhancement opportunities, define value propositions, and gain alignment on execution.
  • Develop and maintain supplier scorecards that measure operational, delivery, compliance, and financial performance; provide regular reporting and insights to management on performance versus targets.
  • Perform analytics to evaluate freight spend, service levels, and operational performance, and partner with stakeholders to equitably share in improvement benefits.
  • Develop, implement, and maintain supplier performance standards, including financial remediation for non-compliance; manage the vendor appeal process and determine appropriate outcomes.
  • Support network resiliency by managing supplier-related operational disruptions and coordinating cross-functional response efforts.
Qualifying Experience
  • Bachelor's degree in a related field required
  • 3–5 years of relevant experience, preferably in supply chain management, logistics, or the healthcare/medical-surgical industry
  • Demonstrated ability to manage supplier relationships while driving operational and financial improvements

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.