Payroll Specialist

2 weeks ago

St Louis MO, United States Tesseon Full time $60,000 - $90,000 per year

Join The Tesseon Team as a Payroll Specialist

Are you detail-oriented, client-focused, and ready to make a significant impact? We're looking for a Payroll Specialist to join our dynamic Client Services team.

In this role, you'll play a crucial part in ensuring our clients' payroll processes run smoothly and efficiently. You will work under the guidance of our Client Experience manager to manage payrolls, produce system reports, resolve client issues, and perform critical administrative follow-ups. Your expertise in payroll and client satisfaction will directly contribute to our commitment to exceptional service.

Key Responsibilities:

  • Ensure optimal client satisfaction and retention
  • Manage and process client payrolls with precision
  • Produce and analyze system reports
  • Timely manual uploads for client third-party vendors
  • Troubleshoot and resolve client issues
  • Follow established processes and procedures meticulously
  • Accurately assess, research, and resolve the clients' needs in a timely manner
  • Effectively manage a heavy workload of clients' requests through multiple communication channels (phone, email, etc.)

What We're Looking For:

  • Meticulous attention to detail
  • Ability to thrive under pressure in a fast-paced environment
  • Discretion when handling confidential information
  • Highly motivated individual that is a self-starter and works well in a fast-paced and ever-changing environment
  • Over one year of customer service experience
  • Payroll (FPC/CPP) and Professional in Human Resources (PHR) certifications highly desirable
  • HCM/HRIS experience is required

This is an in-office position at our St. Louis, Missouri Headquarters.

If you're passionate about delivering top-notch client service and have a knack for payroll systems, we'd love to hear from you

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