General Manager

7 days ago

Cleveland, Ohio, United States Drury Hotels Full time $90,000 - $120,000 per year

Property Location:

1380 East Sixth Street - Cleveland, Ohio 44114

YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated.  What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.

So Much More

Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores 

  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

  • Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program

  • Retirement - Company-matched 401(k)

  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

As experts in hotel operations creating memorable guest experiences, Drury Hotels Company's General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service

  • Recruit, train, develop, and coach team members to excel in their career growth

  • Deliver on key business metrics of quality, service, profitability, and team

  • Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.

  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

  • Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement

WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests' expectations

  • Bachelor's degree in hospitality, business, or related field preferred

  • Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy.

Apply Now.

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