Manager Patient Care Services, Surgery, Full-time Days

Beacon Health System is hiring a full-time day-shift Manager of Patient Care Services for our Surgery Department at Elkhart General Hospital in Elkhart, IN.

Type: Full-Time/FTE hrs/wk)

Shift: Day

Shift Details: Monday-Friday

Be a Beacon. Make a Difference.

At Beacon Health System, you're not just part of a team, you're part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Shift Differentials

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses

• Gym Membership Discount

About Elkhart Hospital

Elkhart General Hospital is a not-for-profit hospital located in Elkhart, Indiana. Our full-service, 357-licensed-bed hospital has served the community for more than 100 years with a variety of services including: Emergency Department; radiology; orthopedics; maternity, pregnancy and childbirth; behavioral health; imaging and lab; genetic counseling; DaVinci robotic surgery. As part of Beacon Health System, patients have access to providers not only at this location but can also access resources and services from across the entire health system.

What You'll Do

As a Manager Patient Care Services, you'll create a positive and cooperative work environment where quality patient care is delivered through development of staff to their optimal clinical, personal, and professional capacity. You will facilitate and ensure a safe and caring environment for patients and staff. You'll develop processes to assist the delivery of nursing care to patients and families. The Manager of Patient Care Services will manage human, fiscal, and other resources to achieve goals.

Manager Patient Care Services Job Responsibilities

• Ensure a safe, caring environment for patients and staff.

• Oversee nursing care delivery and evaluate clinical program effectiveness.

• Lead unit-based and hospital-wide quality improvement initiatives.

• Model professional nursing standards.

• Manage staffing, budgets, and resources to meet unit goals.

• Hire, coach, evaluate, and support staff performance.

• Maintain compliance with professional and regulatory standards.

• Collaborate with other departments to resolve issues and support hospital objectives.

• Promote staff growth and ongoing professional development.

• Ensure staff competency in clinical systems and responsibilities.

• Address personnel issues and support disciplinary processes.

• Foster interdisciplinary collaboration for effective patient care.

• Maintain required credentials and specialty knowledge.

• Collaborate with medical staff and external partners.

• Support utilization management and departmental effectiveness.

• Drives Results by achieving outcomes under pressure.

• Builds strong relationships and delivers patient-centered care.

• Demonstrates integrity and authenticity.

• Works effectively across teams.

• Delivers clear, audience-specific messaging.

What You Bring

You bring strong communication skills, problem-solving and analytical ability, and prioritization skills. You have knowledge of the clinical skills for the unit of practice.

Required Qualifications

• Bachelor's Degree required

• Current license to practice as a Registered Nurse in Indiana is preferred.

• A minimum of three years of job-related experience, including one year of leadership experience.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.

We call this commitment The Beacon Way, a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.

Location: Beacon Health System · Surgery

Schedule: Full-time, Day, Monday-Friday