Project Coordinator/Manager

About Us:

Blackhawk Digital Marketing is a full-service marketing agency dedicated to helping businesses grow. We believe in providing world-class marketing and customer service, offering everything from web design and development to SEO, advertising, and branding. We work with clients across various industries, providing tailored strategies to deliver more leads, sales, and revenue. Our team is passionate about putting a personal touch into everything we do, and we're looking for a motivated individual to join our team and help drive growth for our clients.

Role Overview:

We're seeking an organized and proactive Project Manager to join our growing digital marketing agency. In this role, you'll be the central coordinator for client projects spanning websites, SEO, and advertising services. You'll work cross-functionally with our creative, development, and marketing teams to ensure seamless project execution and exceptional client outcomes.

Key Responsibilities:

Project Coordination & Planning

• Coordinate cross-functional projects across multiple service lines including website development, SEO, and advertising services.
• Develop detailed project plans, timelines, and milestones for client deliverables.
• Manage project scope, budgets, and resources to ensure on-time, on-budget delivery.
• Anticipate project risks and proactively implement mitigation strategies.

Team Collaboration

• Serve as the primary liaison between creative, development, SEO, and paid media teams.
• Facilitate regular team meetings and stand-ups to track progress and remove blockers.
• Ensure clear communication of project requirements, deadlines, and priorities across all teams.
• Foster a collaborative environment that encourages accountability and teamwork.

Process & Documentation

• Create and maintain comprehensive project documentation including briefs, timelines, and status reports
• Implement and optimize project management workflows and best practices
• Track project performance metrics and identify opportunities for improvement
• Ensure all deliverables meet quality standards before client delivery

Quality Assurance

• Review deliverables before client handoff to ensure they meet brand standards and project requirements
• Conduct post-project reviews to identify lessons learned and areas for improvement
• Maintain quality control checklists for different project types

Budget & Invoice Tracking

• Track project hours and costs against budgets
• Collaborate with finance/account teams on invoicing and budget reconciliation
• Alert stakeholders when projects are trending over budget

Client Communication

• Maintain regular communication with Account Managers and or clients regarding project status, timelines, and deliverables
• Manage client expectations and provide proactive updates on project progress
• Coordinate client feedback and ensure timely implementation across teams

Qualifications:

• 3-7 years of project management experience, preferably in a digital marketing or agency environment
• Strong understanding of digital marketing services (websites, SEO, advertising)
• Proven ability to manage multiple projects simultaneously with competing priorities
• Communication: Excellent written and verbal communication skills.
• Organizational Skills: Ability to manage multiple projects and deadlines effectively.
• Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent work experience).

Preferred Skills:

• Experience coordinating website development projects
• Familiarity with digital advertising platforms (Google Ads, Meta, LinkedIn, etc.)
• Understanding of SEO principles and best practices
• Project Management Professional (PMP) or Agile certification
• Previous experience in an agency setting

Skills & Competencies

• Cross-functional coordination: Ability to work effectively with diverse teams including designers, developers, copywriters, and media buyers
• Time management: Exceptional ability to prioritize tasks and manage multiple deadlines
• Problem-solving: Quick thinking and resourcefulness when challenges arise
• Adaptability: Comfortable working in a fast-paced, dynamic agency environment
• Client-focused: Strong commitment to client satisfaction and service excellence
• Technical aptitude: Quick learner with ability to understand technical concepts across various digital marketing disciplines

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with a passionate and innovative team.
• Professional development opportunities to grow your skills and career.
• A culture that values creativity, collaboration, and impact.

Job Type: Full-time

Pay: $60, $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Austin, TX 78703