Patient Service Specialist

2 weeks ago

Chicago, Illinois, United States RUSH Physical Therapy Full time $17 - $19
Overview

Patient Service Specialist

Chicago, IL

Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environment.

Location: 5151 N Broadway St Suite 108 Chicago, IL 60640

Position Type: Part Time

Schedule: Monday and Wednesday - 3:30pm-7pm

Compensation: Hourly Rate - $ $19.00/hour based on experience

When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists 

Responsibilities
  • Responsibilities
    • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
    • Schedule patient appointments in person and via phone
    • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
    • Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team
Qualifications

Qualifications

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Front Desk Experience 
  • Interest/Experience in Physical Therapy

Physical Requirements:

  • Ability to communicate clearly and professionally with co-workers and patients
  • Ability to multi-task phone, computer, and in-person interactions
  • Ability to use computer scheduling software (with appropriate training)
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
  • Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
Additional Data
Equal Opportunity Employer/including Disabled/Veterans

  • Patient Access Specialist, Cancer Services

    1 week ago

    Chicago, Illinois, United States University of Chicago Medicine Full time

    Job DescriptionJoin UChicago Medicine, as a Patient Access Specialist in our Cancer Service Line. As an Patient Access Specialist, you will be responsible for guiding patients through cancer center services at UCM.The Patient Access Specialist ensures that the patient and their caregivers are able to access appropriate services in a timely manner with a...

  • Patient Access Specialist, Cancer Services

    1 week ago

    Chicago, Illinois, United States UChicago Medicine Full time

    Job Description:Join UChicago Medicine, as a Patient Access Specialist in our Cancer Service Line.As an Patient Access Specialist, you will be responsible for guiding patients through cancer center services at UCM.The Patient Access Specialist ensures that the patient and their caregivers are able to access appropriate services in a timely manner with a...

  • patient access specialist

    6 days ago

    Chicago, Illinois, United States Sinai Chicago Full time

    Job Description:GENERAL SUMMARY/BASIC PURPOSE OF JOB:As part of the Revenue Cycle, the Patient Access Specialist is responsible to adhering to strict patient safety policies to ensure compliance to regulatory agencies through proper patient identification processes, insurance verification and financial services.REPORTING RELATIONSHIPS:Reports to: Patient...

  • patient access specialist registry

    2 weeks ago

    Chicago, Illinois, United States Sinai Chicago Full time

    GENERAL SUMMARY/BASIC PURPOSE OF JOB:As part of the Revenue Cycle, the Patient Access Specialist is responsible to adhering to strict patient safety policies to ensure compliance to regulatory agencies through proper patient identification processes, insurance verification and financial services. Reports to: Patient Access Manager with oversight from the...

  • Transplant Services Specialist

    2 weeks ago

    Chicago, Illinois, United States University of Chicago Medicine Full time

    Job DescriptionJoin UChicago Medicine, as a Transplant Services Specialist in our Transplant Department. The Transplant Institute provides exceptional, life-saving care to outpatients and incredible career opportunities for providers and team members. As a Transplant Services Specialist, you will serve as the first point of contact for patients, families,...

  • Service Specialist

    4 hours ago

    Chicago, Illinois, United States Laundrylux Full time

    Join LaundryLuxLaundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry.Service SpecialistWhat we are looking for: The Service Specialist...

  • Financial Services Specialist

    2 days ago

    Chicago, Illinois, United States Michigan State University Federal Credit Union Full time

    Position Summary:The Financial Services Specialist role is responsible for providing superior member experience that leads to increased member engagement and satisfaction with the Credit Union. The Financial Services Specialist will deliver personalized service, making product and service recommendations after a thorough review of each member's unique...

  • Service Specialist

    4 days ago

    Chicago, Illinois, United States LaundryLux Full time

    Join LaundryLuxLaundrylux is the North American supplier of Electrolux Professional & Wascomat equipment for Laundromats, Coin Laundries & On-Premises Laundries. From financing to repairs, Laundrylux provides a comprehensive set of services to help with all elements of commercial laundry.Service SpecialistWhat we are looking for:The Service Specialist...

  • Patient Service Rep

    2 weeks ago

    Chicago, Illinois, United States Advocate Aurora Health Full time

    Major Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.1.) Greets and accurately registers patients in EMR system verifying essential billing and...

  • Patient Service Representative

    2 weeks ago

    Chicago, Illinois, United States Solve IT Strategies Full time

    Qualifications:Required:2-3 years customer service or medical office experience.Excellent interpersonal, verbal, and written communication skills.Proficiency in computer data-entry/typing.Excellent verbal and written communication skills.Ability to read, write, and communicate effectively in English.Basic Computer Skills. Ability to type 40 wpm.Ability to...