Front Desk and Clinic Support Assistant

3 days ago

Alexandria, Virginia, United States Rachel Moon Speech Therapy, LLC Full time

Front Desk & Clinic Support Assistant — Remedy Speech Therapy

$20/hour | Old Town Alexandria, VA

Part-Time | Monday–Thursday, 5–7 PM

2-4 days/week

Remedy Speech Therapy is a growing pediatric therapy practice in Old Town Alexandria focused on exceptional care, kindness, and a welcoming experience for families. We are seeking a dependable and friendly Front Desk & Clinic Support Assistant to help create a smooth and organized end-of-day environment for our therapists, children, and families.

This position is perfect for someone who enjoys interacting with people, staying organized, and keeping a space running efficiently.

Position Overview

This role includes greeting and checking in patients during our busy evening hours, supporting therapists with light clinic tasks, and helping maintain a clean, organized, and family-friendly environment. No phone answering is required.

Responsibilities

Front Desk Duties

  • Greet families and check patients in for appointments
  • Provide a warm, welcoming presence in the lobby
  • Communicate simple information to parents (e.g., therapist running a few minutes behind, where to wait)
  • Update or verify basic patient information in our system as directed
  • Maintain cleanliness and organization of the lobby, play area, and front desk

Clinic Support Tasks

  • Prep treatment rooms before sessions (restocking materials, wiping down surfaces, setting up toys or supplies)
  • Assist therapists by grabbing toys, materials, or cleaning items as needed
  • Help tidy, sanitize, and reset therapy rooms at the end of the day
  • Organize materials, toys, and office supplies
  • Assist with simple filing, scanning, and other administrative tasks as assigned
  • Support end-of-day closing procedures for the clinic

Qualifications

  • Warm, friendly, professional demeanor
  • Excellent interpersonal and customer service skills
  • Organized and able to multitask in a busy environment
  • Shows initiative and enjoys helping wherever needed
  • Comfortable with light cleaning and organizational tasks
  • Reliable and punctual—this role is essential to evening operations
  • Previous childcare, customer service, or office experience is a plus
  • Must enjoy working around families and children

Why Join Remedy

  • Supportive, positive team culture
  • Opportunity to learn about clinic operations in a pediatric therapy setting
  • Consistent, predictable evening hours
  • A meaningful role helping families feel cared for and welcomed

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 4 – 8 per week

Work Location: In person

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