Assistant General Manager

Assistant General Manager

Location: PiNZ – Milford, MA

Pay: Starting at $63,000/year

Are you a dynamic leader who thrives on building great teams, creating unforgettable guest experiences, and driving results? PiNZ is looking for an Assistant General Manager to help lead our front- and back-of-house operations, support our incredible team, and keep the good times rolling for every guest who walks through our doors.

If you love hospitality, have a hands-on leadership style, and enjoy a fast-paced, high-energy environment, this is the role for you

• Why You'll Love Working at PiNZ:

• Closed on Easter, Thanksgiving & Christmas

• • Flexible schedules that work with your life
• 15 days of Paid Time Off per year (accrued)
• Benefits: Health, Dental, Vision & 401K
• Benefits & eligibility vary by state — see our handbook for full details.

• Strong understanding of restaurant operations and leadership skills.
• 2+ years of management in a high-volume restaurant, hospitality, or entertainment venue
• Proven ability to lead, coach, and motivate large teams
• Strong business acumen with an eye for operations and guest satisfaction
• Excellent communication, organization, and conflict-resolution skills
• Hands-on approach — willing to jump in wherever needed
• Commitment to creating a positive, inclusive, and fun workplace
• TIPS certification (or ability to obtain before start date) preferred

• Partner with the General Manager to oversee daily operations, staffing, and performance goals
• Lead, train, and develop FOH and BOH team members
• Deliver outstanding guest service and ensure every experience is memorable
• Assist with scheduling, inventory, and cost management
• Handle guest feedback and resolve issues quickly and professionally
• Support marketing and event initiatives to drive sales and community engagement
• Maintain a clean, safe, and compliant environment for guests and staff
• Foster a culture of teamwork, accountability, and fun

If you're ready to take the next step in your leadership journey, make an impact, and join a team that works hard and plays hard — apply today and grow your career with PiNZ

• Strong understanding of restaurant operations and leadership skills.
• 2+ years of management in a high-volume restaurant, hospitality, or entertainment venue
• Proven ability to lead, coach, and motivate large teams
• Excellent communication, organization, and conflict-resolution skills
• Hands-on approach — willing to jump in wherever needed
• Commitment to creating a positive, inclusive, and fun workplace
• Strong business acumen with an eye for operations and guest satisfaction
• TIPS certification (or ability to obtain before start date) preferred

About Pinz Entertainment Group, LLC

Pinz Entertainment Group, LLC is a dynamic hospitality company known for creating unforgettable entertainment experiences that bring people together. With a focus on high-quality service, innovative attractions, and immersive social environments, our venues are designed to deliver fun for all ages — whether you're out with friends, hosting a private event, or spending time with family.

At the heart of our growing portfolio is MIX in Mount Pleasant, SC — a vibrant, high-energy destination that redefines dining and entertainment. Located at 730 Coleman Boulevard, MIX blends elevated food and beverage with duckpin bowling, interactive gaming, live entertainment, and family-friendly attractions. It's a place where locals and visitors alike come to eat, play, and connect. Learn more at

We also operate two additional flagship venues under the Pinz brand in Milford, MA and Portsmouth, NH, each offering their own unique mix of attractions including bowling, arcade, restaurants, and axe throwing. Both locations continue to serve as cornerstones of their communities, delivering high-impact guest experiences and hosting everything from kids' parties to corporate events. More info at

At every location, we're passionate about people — our team, our guests, and our communities.