Site Reliability Engineer

Title: Site Reliability Engineer (SRE) (Automation & Scheduling)
Location: Fully Remote (CST hours) - open to tier 2/3 markets (e.g., Omaha, Kansas, etc.)
Duration: 6 Months Contract to Hire
Interview Process
3 Rounds Total

• Hiring Manager
• Director of Back Office Systems
• Team Member

Seeking a
Site Reliability Engineer Automation & Scheduling
to lead efforts in automation, observability, and platform reliability across our enterprise job orchestration and data systems. This hands-on role is ideal for a technically skilled individual with strong scripting abilities, a drive for continuous improvement, and direct experience with modern automation technologies.

You will take ownership of complex scheduling workflows, improve system resiliency, reduce operational overhead through scripting and intelligent automation, and support the reliability of critical platforms like AppWorx and Power BI.

Key Responsibilities
Job Scheduling & Automation:

• Build and maintain scripts (PowerShell, Python, or Bash) to manage over 2,000 scheduled jobs, improve efficiency, and reduce manual intervention
• Enhance monitoring, alerting, and observability to detect issues early and maintain high system availability
• Lead root cause analysis and implement preventative measures for job failures and outages

Operational Innovation

• Prototype and test automation and orchestration tools in isolated or lab environments, including the use of agent-based systems or orchestration frameworks
• Apply Agentic AI or RPA solutions to operational use cases to drive down toil and increase responsiveness
• Collaborate with IT teams to optimize system capacity, improve resiliency, and modernize legacy scheduling patterns

Data Platform Reliability (Power BI / Microsoft Fabric)

• Support and administer data platform services such as Power BI Gateway and automated data refresh pipelines, with an emphasis on platform reliability and operational efficiency
• Troubleshoot and resolve data refresh failures, optimize refresh cycles, and contribute to system observability
• Identify and implement automation opportunities across evolving Microsoft Fabric components (e.g., Data Pipelines, Lakehouse, Real-Time Analytics), adapting responsibilities as platform capabilities expand
• Contribute to monitoring and deployment improvements across the data ecosystem using scripting and automation tools

Documentation & Collaboration

• Document job dependencies, workflows, and operational runbooks with clarity and rigor
• Use tools like ServiceNow, LeanIX, Jira, and Asana to ensure job metadata and support documentation remain current
• Partner with application owners and infrastructure teams to align job execution with business needs

Qualifications

• Proficiency in PowerShell, Python, and Bash, with a focus on systems automation and scripting best practices
• Experience managing enterprise job scheduling systems (AppWorx or similar) with attention to reliability and maintainability
• Hands-on experience experimenting with Agentic AI or RPA platforms to automate operational workflows is strongly preferred. Candidates should be able to describe proof-of-concept efforts or prototype use cases they've built, even if in non-production environments
• Familiarity with system monitoring and alerting tools; ability to build custom checks and observability dashboards
• Strong documentation habits and ability to model complex dependencies and recovery steps
• Power BI administration experience, including gateway and refresh management
• Bachelor's degree in IT, Computer Science, or related field
• 3 5 years of experience in systems engineering, site reliability, or automation operations
• ITSM/ITIL process understanding preferred; ServiceNow experience a plus

Key Attributes For Success

• Strong ownership mindset with a proactive approach to solving reliability issues
• Eagerness to learn and experiment with new tools, frameworks, and techniques
• Ability to thrive in a fast-paced environment with shifting priorities
• Effective communicator who can translate technical findings into actionable plans
• Focused on outcomes, not effort; continuously looking to simplify and improve

Technical Must-Haves

• PowerShell, Python, Bash (scripting experience)
• AppWorx (Broadcom) strongly preferred - niche skill, especially in education verticals for scheduling & automation
• SQL (working knowledge)
• Power BI
• Automation & scheduling background

• Exposure to Microsoft-heavy environments, agentic AI / Power Automate a plus

• Soft Skills:

• Strong communication skills (must be very clear)

• Curiosity, drive, adaptability
• Able to thrive in fast-paced, growing environment

Thanks & Regards
Kartik Sharma
Recruitment Lead
Email :

LinkedIn : Karthik Sharma | LinkedIn

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