Supervisor

Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Based on the Cornish coast in the UK, we're a multi-channel lifestyle brand with over 70 shops across the UK & Ireland, over 400 wholesale stockists and a growing online business. Our success relies on a talented retail team who bring our values to life by helping our customers

Portsmouth, NH are looking for a Supervisor to join our Team on a contract of 25 hours per week (additional hours may be available when covering team members).

You'll take responsibility of the store and team members when required. Delivering exceptional customer service, ensure the shop always looks it's best and supporting the Store Manager and Assistant Store Manager with the day-to-day running of the store.

You'll help us by:

Supporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they do. Guiding and training the Sales Advisor team to have a thorough knowledge of our brand and how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchases.

Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.

Communicating store performance to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities.

Supporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others.

Supporting the store leadership team with driving store sales, profitability and consistent KPI achievement. Being a key-holder for the store and having sole responsibility for running the store when required.

The skills you'll be sharing with the team:

• Coaching will come naturally to you; you'll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills.
• Driving sales, thinking commercially, and working towards KPI's will be really important to you and is key to this role.
• Difficult situations don't phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You'll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.

Why we hope you'll love working with us:

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.

From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:

• Hourly rate: $20 per hour
• Competitive days paid annual leave, increasing with length of service
• Uniform allowance
• Attractive 50% employee discount
• Flexible benefits scheme to personalise your benefits package
• 401k employer contributions
• Life assurance programme
• Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
• Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew
• 100's of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond.