Solutions Engineer

AUSTIN, TEXAS, UNITED STATES OF AMERICA

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards
• 2021 Most Innovative Companies - presented by Fast Company
• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

Apex Fintech Solutions is seeking a skilled Solutions Engineer to join our dynamic team, focused on designing and implementing cutting-edge technological solutions within the banking and brokerage sectors. This role is crucial in bridging the gap between our advanced technology capabilities and our customers' operational needs. The ideal candidate will be the technical voice of Apex, providing deep technical expertise, influencing product roadmaps, and ensuring customer success in deploying and maximizing our solutions.

Duties/Responsibilities

• Solution Design and Demonstration: Showcase and design persuasive technological solutions to customers, ensuring alignment with their business objectives and technological capabilities.
• Technical Expertise: Development: Gain or enhance expertise in the core technologies driving banking and brokerage to effectively address and anticipate customer needs.
• Customer Engagement: Remain actively involved in the post-sales process, continually engaging with customers to refine and optimize the deployment of solutions based on evolving needs.
• Architectural Leadership: Lead detailed architecture discussions, design complex solutions, and guide customers through successful infrastructure operations.
• Customer Advocacy: Act as the technical advocate for customers within Apex, translating complex customer requirements to the engineering and product teams to inform product development.
• Strategic Communication: Serve as the technical spokesperson for Apex in field interactions, confidently presenting technical concepts to both technical teams and C-suite executives.
• Roadmap Influence: Ensure that Apex's product roadmaps align effectively with both current and prospective customer requirements, advocating for necessary changes or enhancements.

Education and/or Experience

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) required
• 3+ years of related industry experience, preferably in a technical solutions role within financial services, technology, or a related sector.
• Experience with cloud platforms such as Google Cloud Platform (GCP) and Amazon Web Services (AWS) preferred.
• Experience in one or more modern programming languages such as Java, Python, C#, C++, or Go preferred
• Experience with Docker and Kubernetes is highly beneficial.

Required Skills/Abilities

• Technical Aptitude: Solid technical foundation with the ability to quickly learn new technologies, tools, and frameworks.
• Communication Skills: Excellent verbal and written communication abilities, with the skill to articulate complex solutions clearly and persuasively.
• Problem-Solving Skills: Strong analytical and problem-solving skills, capable of handling technical challenges and translating them into actionable solutions.
• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers, acting with customers in mind.
• Team Collaboration: Ability to collaborate effectively with cross-functional teams to drive projects to completion.
• Real-Time Data Processing: Familiarity with Apache Kafka, AWS Kinesis, or Google Pub/Sub is advantageous.
• Monitoring and DevOps: Knowledge of monitoring tools and DevOps practices preferred.

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.