Part Time Center Associate

6 hours ago


Casa Grande, Arizona, United States The UPS Store 5130 Full time

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment. The associate also operates equipment such as copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate provides customers with information on our array of products, services, and best-value options.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Must be willing to work weekends as scheduled
  • Ability to become AZ Notary is a plus

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

Job Type: Part-time

Pay: From $15.50 per hour

Expected hours: 15 – 28 per week

Work Location: In person


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