Credit Associate

2 weeks ago

Schenectady, New York, United States Best Tile Full time $40,000 - $70,000 per year

What makes Best Tile a great employer:

Family-run since 1956, Best Tile is a retail employer without the retail hours. Our employees make the difference, and we are committed to offering a robust benefits package that includes:

  • Medical, dental, life, & disability insurance (with opportunity to purchase additional)
  • Health Savings and 401(k) accounts with company match
  • Paid time off, including paid holidays
  • Leave of absence program

To learn more about our history and who we are, click here.

About Best Tile:

Since 1956, our customers have relied on Best Tile for beautiful products, inspired professional design, expert technical advice, and superior customer service. Today, Best Tile is the largest independent distributor of tile and natural stone on the East Coast

We are looking to hire a multi-faceted versatile experienced credit/collections associate to fill a support role within our Company:

This individual will take on responsibilities related to credit and collections functions in support of the Best Tile branch operations. This creative problem-solver will be tasked with processing credit applications, advising customers on available lines of credit and payment methods; gathering and analyzing credit and financial data, maintaining payment and collection records and providing administrative and operations support to our operations leadership team(s) as needed. The successful candidate will leverage their organization, communication and time management skills in handling multiple assignments in a fast-paced environment. We will look for this individual to proactively reach out to internal business partners to find solutions and anticipate needs, while maintaining a level of professionalism and confidentiality.

Duties & Responsibilities:

  • Process daily financial transactions .
  • Troubleshoot any discrepancies with client accounts
  • Collections work via email and phone for past-due invoices
  • General clerical support including, but not limited to: filing, office supply ordering and maintenance,

    working with branches, answering phones, customer service
  • Facilitate all financial customer services issues, such as sending reminders, detailing delivery and service items, and answering questions for invoicing
  • Reconcile all weekly reporting portals, keeping compliance with internal policies and procedures

Benefits:

As a full-time Best Tile employee, you will enjoy comprehensive healthcare coverage, including medical, prescription drug, and dental insurance; an equitable compensation program; a 401(k) retirement investment plan; a challenging and rewarding professional work environment; and paid time off (including paid holidays).

Knowledge and Critical Skills

  • 3 years relevant experience in a credit and/or collections function; HS diploma/GED required
  • Proficiency in Google Workspace or MS Office suite and enterprise accounting systems
  • Meticulous attention to detail with high level of accuracy; self-starter that is resourceful; ability to build relationships and inspire trust
  • Excellent written and verbal communication skills; time management skills and the ability to prioritize while multitasking
  • Ability to pass a post-offer employment screening, which includes drug testing, background check, and a credit check

The Company is committed to ensuring a safe, healthy, and efficient working environment for our employees. To support this commitment, all offers for employment are conditioned upon clear results of a drug screening,a credit check, and background check. These programs balance our respect for individuals with federal/state law and the need to maintain a safe working environment.

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