Volunteer Coordinator

ABOUT BEHEARD MOVEMENT

BeHeard Movement became an official nonprofit on October 13, 2020. Our mission is to use soul work and social work to benefit the community, businesses, and those experiencing homelessness. Our goal is simple: to help end homelessness one person at a time, one shower at a time. We operate Oklahoma's only mobile drop-in center, bringing essential services directly to communities in need. Our mobile units include a shower trailer, laundry trailer, clothing trailer, and a barbershop bus, along with case management, a job program, phone charging stations, and mail services—all on wheels. At each outreach, we partner with 3–5 local organizations to provide wraparound support. Unlike traditional brick-and-mortar drop-in centers where clients must travel to receive help, we flip the model by bringing the services to them. This approach helps us reach underserved areas, increase access, and avoid duplicating existing services, ensuring that donor support is used efficiently and effectively. Through this innovation, we meet urgent needs while building trust and long-term solutions for our neighbors.

POSITION SUMMARY

The Volunteer and Church Engagement Coordinator is responsible for building, nurturing, and sustaining meaningful relationships with churches, faith-based groups, and volunteers to further BeHeard Movement's mission. This role is both deeply relational and highly operational tasked with bridging the gap between the church and the unhoused community, cultivating volunteer engagement, designing and leading impactful volunteer programs, and ensuring churches and volunteers become long-term partners in the mission of dignity, restoration, and transformation.

The coordinator will oversee the entire volunteer lifecycle from recruitment, orientation, and scheduling to training, appreciation, and retention while also strategically engaging churches in speaking engagements, outreach collaborations, and education around homelessness and community impact. This individual plays a key role in helping BeHeard Movement build a robust volunteer base and faith-based network that fuels consistent outreach operations and broadens community support.

RESPONSIBILITIES

• Build and maintain strong, ongoing relationships with churches and faith-based organizations across Tulsa and OKC.
• Act as the primary liaison between BeHeard Movement and church partners, fostering collaboration and shared mission.
• Schedule and coordinate speaking engagements, table events, and outreach partnerships with churches.
• Host regular church engagement meetings to educate and equip faith communities on homelessness and outreach best practices.

• Develop practical toolkits and trainings for churches to launch their own outreach initiatives or partner with BeHeard.

• Communicate observations, guest needs, or operational issues to the Team Lead promptly.

• Support volunteers and help orient them to outreach procedures.
• Represent BeHeard Movement positively in the community at all times.
• Proactively seek new church partners monthly and follow up with potential leads consistently.
• Track church engagement metrics and report progress to leadership.
• Create innovative avenues for faith communities to be involved beyond volunteering (e.g., sponsorships, hosting drives, prayer teams)
• Oversee all aspects of the volunteer program, including recruitment, onboarding, orientation, scheduling, communication, and retention.
• Plan, design, and lead engaging volunteer trainings that align with BeHeard's mission, culture, and SOPs.
• Host monthly volunteer orientation sessions and ensure all volunteers are properly trained before participating in outreach.
• Build and maintain an online volunteer portal/website with updated shifts, training materials, and resources.
• Conduct regular volunteer surveys to assess satisfaction, gather feedback, and identify areas of improvement.
• Develop and implement volunteer retention strategies, including recognition programs, celebration events, and appreciation nights.
• Track volunteer hours, contributions, and impact for reporting to leadership, donors, and grants.
• Work with the outreach team to identify and fill volunteer gaps in real time.
• Oversee volunteer-related expenses and assist with budgeting for volunteer initiatives.
• Ensure backup plans are in place for volunteer no-shows to protect outreach operations.

Reporting Structure

Report to: Outreach Director

Direct Reports: N/A

Qualifications

Requirements:

• 2+ years of experience in volunteer coordination, outreach, community engagement, or faith-based partnerships preferred.
• Strong public speaking and presentation skills.
• Demonstrated ability to build and maintain relationships across diverse communities.
• Proficiency in email, project management, and volunteer management software.
• Strong organizational and communication skills with attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Passion for serving individuals experiencing homelessness and advancing BeHeard's mission.
• Commitment to continuous learning and improvement.

EEO Statement

Beheard Outreach, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status,

genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Drug-Free Workplace Statement

Beheard Outreach, Inc. is dedicated to maintaining a safe and drug-free workplace. We strictly prohibit the use, possession, sale, or distribution of illegal drugs or unauthorized controlled substances on our premises or during work hours and prohibits team members and volunteers from reporting to work, working or being present on company premises while under the influence of alcohol, illegal drugs or other unauthorized substances, or with measurable quantities of alcohol, illegal drugs or other unauthorized substances present in the body. We reserve the right to conduct random drug tests of all our team members and volunteers. Violation of this policy, including a positive drug test, may lead to disciplinary action, up to and including termination.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: No more than 40 per week

Application Question(s):

• Can you work a full-time schedule, Monday–Friday, 8:30 AM to 5:00 PM?
• What's one new idea you'd bring to help BeHeard Movement expand its volunteer base and church partnerships?
• This position requires visiting churches and community partners regularly. Are you comfortable presenting or speaking in front of groups?
• Our volunteer retention is crucial. Imagine you notice volunteers not returning after their first shift how would you identify the root cause and address it?
• How would you create a culture of ownership and excitement among volunteers where they don't just "show up," but feel part of the BeHeard Movement mission?

Work Location: In person