Innovation Research

Culver Franchising System is looking for an Innovation Research & Development Manager. As the brand grows, so does the need for innovation. As part of the Innovation team, the successful candidate will lead impactful brand level initiatives, operational improvement projects, and exploration of new technology. They will simplify operations by use of equipment, procedures, or technology that will directly lead to improved accuracy, speed of service, product quality, and increased sales and experiences. To achieve this, they will efficiently and effectively plan, prepare, test, and rollout enhancement solutions to maximize the profit opportunity for CFS and Culver's restaurants.  

Essential Functions:

Innovation and Solution Development:

• Lead the development of new products, equipment, technology, and menu items, from concept to launch
• Identify and implement innovative operational solutions to improve efficiency, reduce costs, and enhance overall experience for team members and guests
• Conduct market research to identify trends, guest and team needs, and competitive landscape to inform research and development strategies
• Utilize expertise and skill sets to identify opportunities and develop viable solutions to any problem
• Make research and experience-based solution recommendations that are the best choice for CFS and restaurant teams

Project Execution and Rollout:

• Enhance and build a detailed R&D process, including development and management of timelines, milestones, project plans, KPI identification, test implementation, feedback gathering and analysis, recommendations, and rollouts
• Creation and implementation of robust training programs to support tests and rollouts, including written materials, photos, videos, webinars, and on-site training
• Analysis of data to determine test success, failure, or optimization including thorough data and feedback gathering during tests and at their conclusion and presenting data concisely in an easy-to-understand format that supports test objectives
• Deliver high-caliber presentations to all levels of leadership, including project updates, classroom style teaching and training, data analysis, and recommendations
• Provide change management plans and supporting materials for CFS Operations and other internal teams, Leadership, Franchisees, Restaurant Managers, and Team Members

Cross-Functional Implementation:

• Facilitate thorough and timely communication among all teams, vendors, and stakeholders for each project while providing written updates with regular cadence
• Work closely with cross-functional teams, including Operations, Marketing, Design, Supply Chain, Risk, and Analytics to ensure successful implementation of new initiatives
• Mentor and assist with guiding the innovation team, fostering a culture of innovation and continuous improvement

Required Qualifications:

• Bachelor's degree in business administration, industrial engineering, or another related field, or additional relevant work experience
• Minimum of 5 years of experience in research and development, preferably in the food industry
• Proven track record of successful product development and operational improvements
• Strong project management skills with the ability to manage multiple projects simultaneously
• Excellent analytical and problem-solving skills
• Strong leadership abilities
• Excellent communication and interpersonal skills
• Strong ability to use the Microsoft suite of products including Word, Excel, PowerPoint, Planner, and OneNote

Additional Information:

To be considered for this opportunity, please make sure to attach your resume to your application.

Starting Pay Range: $80,000-$90,000 per year, commensurate with experience.
Classification: Exempt/Salary, full-time position.

This role includes a generous incentive bonus based on business results and individual success. We also offer workplace flexibility including flexible work hours and a hybrid work model. Join us at our beautiful Support Center in Prairie du Sac, Wisconsin right on the Wisconsin River, just a short drive from Madison

Culver Franchising System is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members.